Contact AFit Health Customer Service

Why should I report an Issue with AFit Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen iNet Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Connected to your mobile phone by bluetooth4. 0，your weight data, health status and BMI value calculated by your weight and height will display on your app.

2. Holding baby mode: you can measure your baby's weight accurately with only four simple steps. 4.

3. With temperature sensor in your device, the air temperature will be recorded on your app. 3.

4. We care your figure with daily record every minutes. 2.

5. You can also play attention to your weight loss plan constantly with using the function of alarm clock on your app.

1. English version of Chinese app loses a bit in translation, but I find that "flaw" charming (especially how it routinely tells me I'm "overweight" or "obese" LOL!)App is for a bluetooth body fat/BMI scale, & is very intrusive, in order to work it requires you create an account & send all sorts of unnecessary personal info location, birthdate etc - to the company; & the scale it came with is useless except for weight, without the app.

2. Scale still works, but without the app at least 2/3 of its functionality is gone and I cannot automatically save my measurements either! I can see many people are complaining of the same issue.

3. Never tried Fitbit though, so cannot say anything about it.This app needs a lot of work, the connection between my watch and this app is always disconnecting, even if the watch is on my wrist and my phone in my hand! It never synchronises automatically, I have to go into the app everytime.

4. The AIFit smart scale: just $20 new! TGtbT? Yup! :-( It doesn't work w/FitBit as advertised and that's literally why I bought it (as reported by other users, it syncs once, the first time you set it up, then never again).

5. Uninstalled the app & returned the purchased scale to Amazon for refund,with negative review.love all the data provided.

6. I love this scale! the app connects to your phone.I had been using the scale for close to one year and a happy customer.

7. The app (I hope it can be fixed by the app, not the hardware issue) doesn't have the athlete mode thus incorrectly processes the data for sportsmen.

8. And another annoying thing is that every second time I use it, it alerts me to make sure I'm on the right profile because the measurements are significantly different.

9. Comparing to the scales that have it, difference in the BFR is over 10% (42% vs 29%), the same with water rate, metabolism is about 200 cal less, and lean mass lacks some significant part as well.

10. Suddenly I was forced to change my review as it lost connection to Bluetooth, so the app no longer works the way it is supposed to.

11. All the user data & calculations could easily be done & stored right on the device with no need for an account (in China, no less).

1. Fix AFit Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AFit Health: Restarting the app will resolve most errors.
2. Update the AFit Health App. Here is how:
   1. On Android goto PlayStore » Search for "AFit Health" » Open AFit Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AFit Health » click "UPDATE".
3. Clear AFit Health app cache: Clearing cached data will force your app to retrieve the latest data directly from AFit Health servers.
   1. On Android, goto Settings » Apps » Select "AFit Health" » click Storage » click "Clear Cache".
4. Check AFit Health app permissions. If any of these permissions required to use your device's features are disenabled, AFit Health might not work.
5. Uninstall and reinstall AFit Health. If nothing else has worked, completely uninstall AFit Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AFit Health not working

2. Fix AFit Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AFit Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AFit Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AFit Health may not be able to connect to the Internet when running in the background.