Contact USPS Customer Service

Why should I report an Issue with USPS MOBILE®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of United States Postal Service® to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U. S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera.

2. Access popular USPS. com® tools on the go with the “USPS Mobile®” app: calculate shipping prices (limitations apply), find a Post Office ™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services.

3. The app recognizes the shipment and stores the label number, so you can stay on top of delivery status. • Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.

4. Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply).

5. Choose retail or online pricing, add any extra services you need, and view the total, too. • Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator.

1. If you're someone that uses the mail regularly I highly recommend it and if you're someone using the mail commercialy I can't imagine not having this app.Things like tracking, Informed delivery, etc., are just shipped off to a mobile browser.

2. The only way to add tracking numbers is to add them on the main screen then don't press Enter, insteadtap the search icon to the right of your text.

3. You can't enter tracking numbers on the tracking screen.

4. Then took away the ability to assign nicknames to tracking numbers.

5. The current issue I have, is I no longer have the ability to add tracking numbers in the tracking portion of the app.

6. Entering tracking numbers on the tracking page seems to still be an issue.

7. For one example, if you tap/click on an image in informed delivery, you should be able to see a full-screen version where you can easily zoom and pan using standard gestures like with other apps.I don't understand why we don't get regular updates, the app needs them.

8. It currently displays none of my tracking numbers and when I try to add one, nothing happens.

9. This icon isn't present when typing on the tracking screen itself.

10. I guess postal workers are always sorting, haha! Use it, it will help you know what your expecting in your snail mail! 4 stars.It's great ! What a value ! I think it was only a couple bucks for a year or maybe longer I can't quite remember.

11. Now everytime I click a tracking number it takes me to the actual website not the app.

1. Fix USPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart USPS: Restarting the app will resolve most errors.
2. Update the USPS App. Here is how:
   1. On Android goto PlayStore » Search for "USPS" » Open USPS MOBILE® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USPS » click "UPDATE".
3. Clear USPS MOBILE® app cache: Clearing cached data will force your app to retrieve the latest data directly from USPS servers.
   1. On Android, goto Settings » Apps » Select "USPS MOBILE®" » click Storage » click "Clear Cache".
4. Check USPS app permissions. If any of these permissions required to use your device's features are disenabled, USPS might not work.
5. Uninstall and reinstall USPS. If nothing else has worked, completely uninstall USPS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing USPS not working

2. Fix USPS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make USPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to USPS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, USPS may not be able to connect to the Internet when running in the background.