Published by Everyday Sols on Jul 9, 2024

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Why should I report an Issue with Cloud Print - Canon, Epson, HP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Everyday Sols to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cloud Print - Canon, Epson, HP image 1 contact Cloud Print - Canon, Epson, HP image 2

Cloud Print Customer Insights

1. 4 Stars, only because there isn't any Dark Mode option that I could find easily.seems to be the most reliable mobile Print app out there, as it's the only one to work, even when my Printer's settings aren't entirely correct.

2. Also, specified parameters like page ranges are NOT being passed onto the printer, forcing the print out of the entire document.

3. Don't waste your time on this ad..?? It's not an app !I can't thank you enough! My Brother printer stopped working due to software updates, I've spent much time over the course of many days trying to solve the problem.

4. Even when you close the ad by tapping the miniscule x at the corner of it, tapping the reason that the ad covered the content, the ad is then replaced by 'this ad was removed by Google' After a dozen tries with the exact same results, uninstalled it because it was obvious whoever is behind this app doesn't want you to use it.Very disappointed, the product is broken and there appears to be no support whatsoever.

5. Google and cloud print, get your stuff together.Hi, I really love this app but it would better if this app show interface to like shows how print going be look like and need of custom range setting instead range "From" and "To".

6. I know there is probably a premium version, but honestly, there are free printing apps (for the brand of the printer, e.g. HP for an HP, Brother for a Brother) that work better.

7. The HP Smart App and HP Print App that was necessary to set up the printer was probably the worse experience I've ever had with a Printer App.

8. Love it! Saved me an annoying trip across town to the post office to print my ebay label, which needs a tracking #, and stamps don't cut it...There are so many ads on this app that it is unusable.

9. I'd just about given up and would've thrown my printer in the trash, despite the fact that the machine itself functioned well prior to the software update.

10. When it works and you do not need to select an alternate printer seems ok.

11. Under print options the option 2-sided SHort is mispelled.

Steps to Troubleshoot & Fix Cloud Print Issues

1. Fix Cloud Print Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cloud Print: Restarting the app will resolve most errors.
  2. Update the Cloud Print App. Here is how:
    1. On Android goto PlayStore » Search for "Cloud Print" » Open Cloud Print - Canon, Epson, HP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud Print » click "UPDATE".
  3. Clear Cloud Print - Canon, Epson, HP app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud Print servers.
    1. On Android, goto Settings » Apps » Select "Cloud Print - Canon, Epson, HP" » click Storage » click "Clear Cache".
  4. Check Cloud Print app permissions. If any of these permissions required to use your device's features are disenabled, Cloud Print might not work.
  5. Uninstall and reinstall Cloud Print. If nothing else has worked, completely uninstall Cloud Print then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cloud Print not working


2. Fix Cloud Print Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cloud Print be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cloud Print not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cloud Print may not be able to connect to the Internet when running in the background.

Reported Issues