Published by Brother Industries, Ltd. on Oct 21, 2024

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Why should I report an Issue with Brother Print Service Plugin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brother Industries, Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Brother Print Service Plugin image 1 contact Brother Print Service Plugin image 2

About Brother Print Service Plugin

1. As this is a plugin application, you can print using the "Print" option of supported Android apps. - Tap the icon displayed in the notification area immediately after installation, and enable it in the displayed screen. - Tap "Settings" on your Android device and tap "Printing", then select "Brother Print Service Plugin".

2. If you are using Android 12 or later and cannot connect via Bluetooth or Wireless Direct, go to your device settings and allow the Brother Print Service Plugin app access to nearby devices.

3. The Brother Print Service Plugin enables you to print directly from your Android devices (Android 5. 0 or later), to your Brother printer through a Wi-Fi network.

4. Please visit your local Brother website for supported models. *To help us improve the application, send your feedback to Feedback-mobile-apps-ps@brother. com.

5. Enable it in the displayed screen.

6. Please note that we may not be able to respond to individual emails.

Brother Print Service Plugin Customer Insights

1. If I click the list of printers, suddenly the printer will show up as available and I'm able to print.

2. If I try to print more than one job at a time, the 1st one works and the rest fail.App does not work by default.

3. I don't need full printer control via my phone, just occasional printing of a PDF or photo.

4. My Samsung phone used to connect easily to my printer, which definitely helped my productivity and simplified my printing tasks.

5. It doesn't always show a print option in apps, but in some (like Chrome) it is hidden under the "Share..." menu.

6. My printer is wireless and runs through the router, so the phone has to find it wirelessly the same way.

7. I have always been a fan of these laser printers but this is unacceptable and extremely irritating.This app doesn't work well, but I've managed to make it work, usually.

8. Terrible, really terrible!Tried instead of full Brother print control app'.

9. It really hope this gets fixed, because it worked perfectly before and for some reason it's changed from a five-star app to a one-star one.Printer is usually grayed out and cannot be re-added ("cannot add printer").

10. I need to print all of a photo, not 90%, so the plugin is effectively useless.No longer works.

11. However, it consistently hides a portion of photos in print preview, which indicates the hidden portion won't be printed.

Steps to Troubleshoot & Fix Brother Print Service Plugin Issues

1. Fix Brother Print Service Plugin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brother Print Service Plugin: Restarting the app will resolve most errors.
  2. Update the Brother Print Service Plugin App. Here is how:
    1. On Android goto PlayStore » Search for "Brother Print Service Plugin" » Open Brother Print Service Plugin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brother Print Service Plugin » click "UPDATE".
  3. Clear Brother Print Service Plugin app cache: Clearing cached data will force your app to retrieve the latest data directly from Brother Print Service Plugin servers.
    1. On Android, goto Settings » Apps » Select "Brother Print Service Plugin" » click Storage » click "Clear Cache".
  4. Check Brother Print Service Plugin app permissions. If any of these permissions required to use your device's features are disenabled, Brother Print Service Plugin might not work.
  5. Uninstall and reinstall Brother Print Service Plugin. If nothing else has worked, completely uninstall Brother Print Service Plugin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brother Print Service Plugin not working


2. Fix Brother Print Service Plugin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brother Print Service Plugin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brother Print Service Plugin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brother Print Service Plugin may not be able to connect to the Internet when running in the background.

Reported Issues