Published by Honeywell International, Inc. on Jul 16, 2024

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Why should I report an Issue with Connected Life Safety Services?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Honeywell International, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Connected Life Safety Services

1. Inspection Manager is a mobile application to drive compliant testing of the fire system during planned maintenance.

2. Remote access provides the ESD/SI with a consolidated view of their customers’ systems allowing increased service to their customer along with productivity gains in providing an effective response supporting their systems.

Connected Life Safety Services Customer Insights

1. Seems like someone created this app without testing it and tech support is having the users do the testing for them.

2. NEED TO BE REPAIRED ASAP!!!34yrs in fire alarm industry.

3. APP WITH NEW UPDATE CRASHES NONSTOP.

4. UNABLE TO ACCESS THE TESTS.

Steps to Troubleshoot & Fix Connected Life Safety Services Issues

1. Fix Connected Life Safety Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Connected Life Safety Services: Restarting the app will resolve most errors.
  2. Update the Connected Life Safety Services App. Here is how:
    1. On Android goto PlayStore » Search for "Connected Life Safety Services" » Open Connected Life Safety Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connected Life Safety Services » click "UPDATE".
  3. Clear Connected Life Safety Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Connected Life Safety Services servers.
    1. On Android, goto Settings » Apps » Select "Connected Life Safety Services" » click Storage » click "Clear Cache".
  4. Check Connected Life Safety Services app permissions. If any of these permissions required to use your device's features are disenabled, Connected Life Safety Services might not work.
  5. Uninstall and reinstall Connected Life Safety Services. If nothing else has worked, completely uninstall Connected Life Safety Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Connected Life Safety Services not working


2. Fix Connected Life Safety Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Connected Life Safety Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Connected Life Safety Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Connected Life Safety Services may not be able to connect to the Internet when running in the background.

Reported Issues