Contact Community Services Customer Service

Why should I report an Issue with Community Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aramco Services Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hate to see good potential wasted.- No contact information or phone numbers in directory - No directory for instructors who offer courses on-camp (swimming, golf, tennis, etc..) - feedback function isnt workingThe app not working in Android it keep loading after login also in IOS it gives error with connection to the serverCan't login and there is no help service.

2. Really bad experience for the company even developers didn't respond to your emailIt's not working, keep loading also in iOSAlthough my account is active when i try to log in it says your account isn't allowed to access this app!?not working.

3. (giving the feedback below as the in-app feedback feature is not working) Hi I am a new hire and I have just downloaded the Community App, which i believe is a great initiative, but the events page is not showing any listing.

4. Regards AliHas the potential to be a great app, but huge issues in time taken to load items and repeatedly crashes on opening.

5. Usually solved by uninstalling then reinstalling, but not ideal.App seems to work well, but the last event was scheduled 10 months ago.

6. There is no movie schedule and nothing is mentioned under the calander section.

7. it would be helpful if the information in the app is updated.

1. Fix Community Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Community Services: Restarting the app will resolve most errors.
2. Update the Community Services App. Here is how:
   1. On Android goto PlayStore » Search for "Community Services" » Open Community Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Community Services » click "UPDATE".
3. Clear Community Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Community Services servers.
   1. On Android, goto Settings » Apps » Select "Community Services" » click Storage » click "Clear Cache".
4. Check Community Services app permissions. If any of these permissions required to use your device's features are disenabled, Community Services might not work.
5. Uninstall and reinstall Community Services. If nothing else has worked, completely uninstall Community Services then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Community Services not working

2. Fix Community Services Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Community Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Community Services not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Community Services may not be able to connect to the Internet when running in the background.