Contact HarborOne Bank Customer Service

Why should I report an Issue with HarborOne Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HarborOne Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Minimum and maximum period for repayment - from 1 month to 60 months.

2. APRs in this app have a max rate of 18%.   For more information regarding the APR contact your lender Representative.   Example of APR.

3. If you borrow $7,500 over a term of 60 months with an APR of 11. 99%, you will pay $166. 82 each month.

4. Monitor activity, deposit checks, make transfers, pay bills, and more!

5. The total amount payable will be of $10,008. 43, with total interest of $2,508. 43.

6. Easily manage all of your accounts with our mobile app.

7. The minimum loan amount is $2,000 and the maximum is $10,000.

1. Not sure how Harborone ever bought out a bank that was better invested in its tech and people.Takes a very long time to load when you try to log in.

2. UPDATE: Since my initial post, it looks like HarborOne fixed the bugs in their app.

3. When you press the app icon it goes to the initial blue screen with the sail boat and then no further.

4. Original post: 1 ⭐ When the app works it's great, but when it doesn't, which is often, its annoying.

5. When I make a mobile deposit and take a picture of the check, the app shuts down abruptly.

6. Their app developers really need to fix this issue.The app stopped working.

7. I notified my Branch and they passed the information along to IT and IT got back to me but, had no idea of what was wrong or how to fix the issue.

8. I have to reinstall the app frequently to get the mobile deposit to work.

9. Good jobUseful but unfortunately since the latest update i can't use fingerprint to log in.

10. The update has features I won't use because I don't save passwords on financial apps.The app is much quicker than it the old app.

11. This was NOT a problem with old appThis app always works without any agita.

1. Fix HarborOne Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HarborOne Bank: Restarting the app will resolve most errors.
2. Update the HarborOne Bank App. Here is how:
   1. On Android goto PlayStore » Search for "HarborOne Bank" » Open HarborOne Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HarborOne Bank » click "UPDATE".
3. Clear HarborOne Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from HarborOne Bank servers.
   1. On Android, goto Settings » Apps » Select "HarborOne Bank" » click Storage » click "Clear Cache".
4. Check HarborOne Bank app permissions. If any of these permissions required to use your device's features are disenabled, HarborOne Bank might not work.
5. Uninstall and reinstall HarborOne Bank. If nothing else has worked, completely uninstall HarborOne Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HarborOne Bank not working

2. Fix HarborOne Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HarborOne Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HarborOne Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HarborOne Bank may not be able to connect to the Internet when running in the background.