Contact HappyFox Help Desk 2.0 Customer Service

Why should I report an Issue with HappyFox Help Desk 2.0?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HappyFox Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 5 years in a row.

2. Meet HappyFox Help Desk 2. 0 – A fresh new take on the mobile help desk you love!

3. HappyFox Help Desk is a cloud-based customer support platform.

4. It offers an enterprise-grade help desk ticketing system and knowledge base software.

5. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.

6. Your HappyFox tickets are at your fingertips. Literally!

1. They need to invest more money on developing the mobile interface, learn from Facebook, mobile first...Lacking Core Functionality present in the first version of the app.

2. The old version allows making tickets, but does not work on android with SSO.

3. There's new features that makes it miles better than the 1st version but it's so bug filled that it's practically unusable.

4. Cannot make a new ticket, in a solution 100% focused on helpdesks that use tickets.

5. That alone is enough to not use this version of the mobile app.

6. It kinda annoying, you can't see the contents of some tickets.

7. Obviously an attempt to streamline and modernize the app, but clearly not yet ready for primetime.

1. Fix HappyFox Help Desk 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HappyFox Help Desk 2.0: Restarting the app will resolve most errors.
2. Update the HappyFox Help Desk 2.0 App. Here is how:
   1. On Android goto PlayStore » Search for "HappyFox Help Desk 2.0" » Open HappyFox Help Desk 2.0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HappyFox Help Desk 2.0 » click "UPDATE".
3. Clear HappyFox Help Desk 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from HappyFox Help Desk 2.0 servers.
   1. On Android, goto Settings » Apps » Select "HappyFox Help Desk 2.0" » click Storage » click "Clear Cache".
4. Check HappyFox Help Desk 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, HappyFox Help Desk 2.0 might not work.
5. Uninstall and reinstall HappyFox Help Desk 2.0. If nothing else has worked, completely uninstall HappyFox Help Desk 2.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HappyFox Help Desk 2.0 not working

2. Fix HappyFox Help Desk 2.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HappyFox Help Desk 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HappyFox Help Desk 2.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HappyFox Help Desk 2.0 may not be able to connect to the Internet when running in the background.