Contact NetSuite Customer Service

Why should I report an Issue with NetSuite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oracle America, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Designed especially for people on the go, you can submit expenses, approve transactions, access customer data and keep track of key metrics with KPIs and dashboards, meaning you'll never be out of touch when you're out of the office.

2. Track your time with Timer, view your reported time in Timesheet and submit time entries directly into NetSuite.

3. Track expenses, capture receipts, and create expense reports with just a few taps.

4. Keep track of your business in real-time with KPIs, scorecards, trend graphs and more.

5. NetSuite for Android supports all standard roles and adapts to your language preferences.

6. View, create, and edit records including custom records.

7. Note: Users with Custom roles may require Mobile Device Access permission to log in.

8. View results and drill down to records from any Saved Search.

9. Approve expense reports, purchase orders, and timesheets.

10. Take your business with you, with the official NetSuite for Android app.

11. Convert estimates, accept payments, bill sales orders and more.

1. Half the time it doesn't show you receipts that you have recorded and expense reports just disappear on the mobile application.

2. The PC application has enough issues already, but the mobile app is hard to use, highly unintuitive, hardly any customization available at all, the reports functions are essentially useless when there is no filter or sorting criteria available.

3. This was developed by someone who didn't study current mobile app UI/UX.The worst expense management system I've ever used.

4. Support from the organization doesn't exist even when you provide detailed diagnostic logs and information, they pointed your phone and tell you that there is something wrong with your phone... I have no idea why any organization would use any application from Oracle let alone this one.Just not good.

5. If I had the option, I would never use the poorly developed app.Unfortunately, application crashes when utilizing the expense reporting functionality.

6. Workflows are slow, the mobile and desktop records don't automatically sync, the system throws errors frequently, some data must be entered manually, and more.

7. Am I missing something or did you guys just not really make an app?The redeeming thing about this app is that it works offline and works with a customized expense report form.

8. Some users have to re-add expenses from expense log from the submit report screen after reviewing/adding each expense to it.

9. Dashboards cannot be configured on mobile and Andy dashboards configured via a browser translates horribly to the mobile app.

10. It has a dashboard manager but there's only a single option to add the expense tracker.

11. All it seems to be able to do is log expense reports.

1. Fix NetSuite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NetSuite: Restarting the app will resolve most errors.
2. Update the NetSuite App. Here is how:
   1. On Android goto PlayStore » Search for "NetSuite" » Open NetSuite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NetSuite » click "UPDATE".
3. Clear NetSuite app cache: Clearing cached data will force your app to retrieve the latest data directly from NetSuite servers.
   1. On Android, goto Settings » Apps » Select "NetSuite" » click Storage » click "Clear Cache".
4. Check NetSuite app permissions. If any of these permissions required to use your device's features are disenabled, NetSuite might not work.
5. Uninstall and reinstall NetSuite. If nothing else has worked, completely uninstall NetSuite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NetSuite not working

2. Fix NetSuite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NetSuite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NetSuite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NetSuite may not be able to connect to the Internet when running in the background.