Published by Greenfield Savings Bank on Sep 18, 2024

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Why should I report an Issue with Greenfield Savings Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Greenfield Savings Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Greenfield Savings Bank

1. Use our Mobile Banking app to check your balance, view your transaction history, make transfers, pay bills, deposit checks, or find the nearest ATM or Greenfield Savings Bank office.

2. You can open checking and savings accounts online at or stop by any Greenfield Savings Bank office during normal business hours.

3. Still waiting to open your first Greenfield Savings Bank personal account?

4. Your Greenfield Savings Bank app puts a branch right in your pocket, allowing you bank locally from anywhere in the world.

5. Get instant access to your money when and how you need it; no lines, no hunting for parking spaces, no closing times, no hassle.

6. There’s no charge from GSB to download & use the app, though message and data rates may apply.

Greenfield Savings Bank Customer Insights

1. Please fix!This app works most of the time until u really need to check your account!! I was in Vegas and kept getting a message saying it was down and my credentials didn't match but it accepted my finger lock with account info, ,,,but I couldn't check anything and still cantWell, when it works, it does work; however, the service itself seems to be down rather often, and the app lacks any indicator that the actual service is unavailable.

2. Overall, it's functional, but rather annoying most of the time.This app has given me a lot of issues in the past but it's not because the app doesn't work, its because android doesn't auto update apps sometimes so older versions will stop supporting some features until you update it.

3. UPDATE: 3.28.22 this app is now working just fine on my new phone.Every so often it kicks me out of my account and I need to call the bank to validate that I am who I am.

4. Uninstalled and reinstalled countless times and it still won't work! I'm about to switch banks if they don't fix this issue soon because I NEED to be able to check my account balances from my phone.

5. The highest I can give is 4 stars until it demonstrates that it can be stable for a significant period of time.I loved the app until the most recent Android update.

6. It is pleasant to look at and the interface is easy to navigate! The one time I thought I lost my card I turned it off with the app and had so much less to worry about, and didn't even have to call while I was freaking out about the lost card.

7. Update 2: This app hadn't been working for the longest time so I abandoned it.

8. Just as other clients have said, the bank employees do not know when the issues will be fixed as they contract with a 3rd party that runs the app and have no direct control.

9. The latest Android update (Jan 2022), has made this app little more than an icon on my device.

10. Stopped working after android update.

11. Otherwise any issue I have with signing in is always quickly resolved with a call to the main branch so the only complaint I really have is that it'll lock me out every now and then.Looks like I'm not alone in this app constantly crashing.

Steps to Troubleshoot & Fix Greenfield Savings Bank Issues

1. Fix Greenfield Savings Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Greenfield Savings Bank: Restarting the app will resolve most errors.
  2. Update the Greenfield Savings Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Greenfield Savings Bank" » Open Greenfield Savings Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Greenfield Savings Bank » click "UPDATE".
  3. Clear Greenfield Savings Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Greenfield Savings Bank servers.
    1. On Android, goto Settings » Apps » Select "Greenfield Savings Bank" » click Storage » click "Clear Cache".
  4. Check Greenfield Savings Bank app permissions. If any of these permissions required to use your device's features are disenabled, Greenfield Savings Bank might not work.
  5. Uninstall and reinstall Greenfield Savings Bank. If nothing else has worked, completely uninstall Greenfield Savings Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Greenfield Savings Bank not working


2. Fix Greenfield Savings Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Greenfield Savings Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Greenfield Savings Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Greenfield Savings Bank may not be able to connect to the Internet when running in the background.

Reported Issues