Contact Amscot MoneyCard Customer Service

Why should I report an Issue with Amscot MoneyCard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amscot / Galileo Processing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Amscot MoneyCard Prepaid MasterCard is issued by MetaBank®, Member FDIC, pursuant to license by MasterCard International Incorporated.

2. With 24/7 account access and support, the Amscot MoneyCard app offers you complete freedom to manage your money.

3. With the Amscot MoneyCard app it's easier than ever to manage your account from the touch of your smartphone.

4. Standard text message and data rates, fees, and charges may apply.

5. Now you can track your spending and pay bills on the go.

6. MasterCard is a registered trademark of MasterCard International Incorporated.

1. Works but doesn't allow screenshots (If you want to dispute issues with screenshot proof) also they jump around with the figures of how much available to spend which is odd to read as they process transactions.

2. What do I need to do?It's a great app when it works, called 3 times because app keeps crashing, they said it's maintenance, 4 days later keeps crashingVery annoying.

3. Love this appApp works great but amscot loses points for charging me during this trying time.

4. Still have to log into website for that.Works great to keep track of all your statements and transactions.

5. Annoying.I got a new phone and I tried to transfer my credentials to the new phone, and I'm having a hard time doing this.

6. Tried uninstalling qnd reinstalling and still does same thing.

7. Tried uninstalling and reinstalling but didn't help at all.

8. Developers need to fix this issue with a update.This needs an update.

9. You will receive text of transactions but make sure you look at the app also.

10. Too confusingApp was working fine now force closes and won't work.

11. Doesn't show balance.

1. Fix Amscot MoneyCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amscot MoneyCard: Restarting the app will resolve most errors.
2. Update the Amscot MoneyCard App. Here is how:
   1. On Android goto PlayStore » Search for "Amscot MoneyCard" » Open Amscot MoneyCard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amscot MoneyCard » click "UPDATE".
3. Clear Amscot MoneyCard app cache: Clearing cached data will force your app to retrieve the latest data directly from Amscot MoneyCard servers.
   1. On Android, goto Settings » Apps » Select "Amscot MoneyCard" » click Storage » click "Clear Cache".
4. Check Amscot MoneyCard app permissions. If any of these permissions required to use your device's features are disenabled, Amscot MoneyCard might not work.
5. Uninstall and reinstall Amscot MoneyCard. If nothing else has worked, completely uninstall Amscot MoneyCard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amscot MoneyCard not working

2. Fix Amscot MoneyCard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amscot MoneyCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amscot MoneyCard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amscot MoneyCard may not be able to connect to the Internet when running in the background.