Contact Google TV Home Customer Service

Why should I report an Issue with Google TV Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Browse your movies, shows, and live TV channels without having to jump between apps.

2. Use the Google TV Home app to launch and control your Google TV entertainment device.

3. Get more personalized recommendations on what to watch by combining all your services in one place.

1. Never had TV this bad before.the app is not at all smooth it's quite sluggish and it lags a lot totally disappointed with Google with this.please make the experience smoothdue to this I am not able to navigate to apps with smooth motionSlow, not customizable, ads in a paid product, continue watching flaky, home screen features randomly appear then revert...keeps recommending programmes from services I don't have a subscription to, rendering that page pretty useless.

2. Do you hate your own customers?when you exit apps the screen becomes gray and you have to reboot the entire TV, I wish Google keyboard on the TV was the same like on the phonesGoogle hasn't reach an agreement with Netflix to allow Netflix content on the home screen.

3. When streaming or during standard operational usage, Google TV will freeze, cease to function, and/or return back to the home Google TV screen causing total failure and interruption with saved programming and/or current viewing of selected feature.

4. Sony needs to return back to Android TV programming.Google TV thinks I'm in a different location and won't play half the apps.

5. I have the Google Live Channels app installed and it refuses to show it at all in my apps list even though it's their own product.

6. The UI could allow for a bit more customisation, but as I'm only ever launching Plex or YouTube I really don't see the home screen enough to worry about it too much!it's almost as if Google designed this launcher specifically to encourage people to install better launchers.

7. Either Google needs to tell Netflix what Netflix customers want, or Google needs to stop playing hardball negotiations.UI is difficult and touchy.

8. Major reason of my Google TV purchase was kids profile and now I feel I have done mistake.

9. It's 'suggested content' is just a euphemism for force feeding you irrelevant ads for services you don't even have installed, whilst refusing to display content from the apps you actually use.

10. Orphaned continue watching programmes on the home pageit's very bad that every app needs separate sign in in kids mode.

11. Some apps will need separate purchase due to kids mode.

1. Fix Google TV Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google TV Home: Restarting the app will resolve most errors.
2. Update the Google TV Home App. Here is how:
   1. On Android goto PlayStore » Search for "Google TV Home" » Open Google TV Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google TV Home » click "UPDATE".
3. Clear Google TV Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Google TV Home servers.
   1. On Android, goto Settings » Apps » Select "Google TV Home" » click Storage » click "Clear Cache".
4. Check Google TV Home app permissions. If any of these permissions required to use your device's features are disenabled, Google TV Home might not work.
5. Uninstall and reinstall Google TV Home. If nothing else has worked, completely uninstall Google TV Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google TV Home not working

2. Fix Google TV Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google TV Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google TV Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google TV Home may not be able to connect to the Internet when running in the background.