Published by Google LLC on Jul 22, 2024

Report an issue with Google Assistant Go.
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Why should I report an Issue with Google Assistant Go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google Assistant Go

1. Lightweight and fast, yet still packed with your favorite features, the Google Assistant is now available on Android (Go edition).

2. Ask your Google Assistant questions and get things done.

3. Use your voice to get directions to the nearest coffee shop, make calls hands free during your commute, and unwind by playing your favorite tunes.

4. You personal Google is here to help.

5. Use it anytime, anywhere. • Weather information (“Do I need an umbrella today? * You can quickly access the Google Assistant for Android (Go edition) by tapping on the Assistant app icon or long-pressing the home button on your phone running Android (Go edition). * Certain features available on the Google Assistant for standard Android phones are currently not supported on the Google Assistant for Android (Go edition), such as reminders, controls for smart home devices, Actions on Google, and Device Actions. * The Google Assistant for Android (Go edition) currently supports English.

Google Assistant Go Customer Insights

1. Can the developer help me with this? Other then the ok google issue i find the app very good.There are lots of things wrong with this app as it is ,I can't give some certain commands and when you even tell it to play a video on a certain app it tells me that it can't find any app to play the video including my files and YouTube It's so annoying that I can't even edit the voice setting I mean common .I keep getting all the wrong answers and irrelevant or even inaccurate search results.

2. I was hoping for Google Assistant to sing it to me, not the other way around! Google should let its Assistant to sing me a song, no matter what voice I choose.

3. I know how to disable it for regular Google Assistant, but that ability and setting seems to be totally cut out of this version.

4. The main reason I gave the app only one star in my recent review is because the of lack of support for activating the assistant with "Hey Google" or "Ok Google" which is, in my opinion, a serious safety issue.

5. That's not funny! Google Assistant won't sing me a song, it just keeps playing some tune for me like a karaoke.

6. You're not able to use the full version if you have Google Assistant go can't use regular Google assistant or regular Google if you have Google go.

7. Wont allow ok google to listen for my voice to do several things with voice and without the need for hands on.

8. Fix this.Super easy to ask Google a quick question when something comes up in a conversation or when you are doing your homework if you are to lazy to type something in to the calculator.

9. I can't activate the assistant with voice, so the only way to get the assistant to respond is to touch the microphone icon, which is difficult while driving.

10. I feel this version of the app is really lacking in functionality, should be hands free even with Go.There's NO way to mute or shut off the voice responses of the GO version.

11. Please Google, it's a basic feature; you don't want a phone making noise at all times no matter what.

Steps to Troubleshoot & Fix Google Assistant Go Issues

1. Fix Google Assistant Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Assistant Go: Restarting the app will resolve most errors.
  2. Update the Google Assistant Go App. Here is how:
    1. On Android goto PlayStore » Search for "Google Assistant Go" » Open Google Assistant Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Assistant Go » click "UPDATE".
  3. Clear Google Assistant Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Assistant Go servers.
    1. On Android, goto Settings » Apps » Select "Google Assistant Go" » click Storage » click "Clear Cache".
  4. Check Google Assistant Go app permissions. If any of these permissions required to use your device's features are disenabled, Google Assistant Go might not work.
  5. Uninstall and reinstall Google Assistant Go. If nothing else has worked, completely uninstall Google Assistant Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Assistant Go not working


2. Fix Google Assistant Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Assistant Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Assistant Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Assistant Go may not be able to connect to the Internet when running in the background.

Reported Issues