Contact Google Support Services Customer Service

Why should I report an Issue with Google Support Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience.

2. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue.

3. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions.

4. This app comes pre-installed on Pixel devices, and Nexus devices with Android 7. 1. 1 or higher; it can be installed on most devices with Android 5. 0 or higher.

5. You can completely stop or pause sharing your screen at any time.

6. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

1. And checking out the apps one at a time, I come across a comment from me which I never made before except for the part after Ummmmm good job Google!!!!My problem was solved with the help of Google support right after I downloaded this app.

2. Why complicate things?I've been having a problem with Google play points for a year.

3. This app has saved me and keeps me from crashing anymore computers, tablets especially I went through 41 mobile phones before this and now thanks to this Google services app I have had the same mobile phone for over a year and a half.

4. They are just taking and I don't get the discount and every time I contact Google support it takes a long time to respond bk and MY PROBLEM IS STILL NOT FIXED!! It's annoying.

5. If you don't have this support app, please, please download it first if you run into a complex problem such as I did, and keep it for if and when you do! Happy New Year!Didn't and still dont like the latest updates, I miss the Bluetooth access the most.

6. I have spent a lot of money on an app that will not work now and have no one from Google play to help or answer questions.

7. It won't let me take pictures past 20% of my battery (it just shuts off), I can only see the bottom half of my battery label on the lock screen, and sometimes when I unlock my phone the home screen with my apps never shows up (I can see the background sometimes but nothing will happen if I tap the screen).

8. I called support and they did not connect me to anyone.This phone is great but ever since I updated to 10, I've been having weird random issues with the phone.

9. I will update this if uninstall causes problems of any sort.I am really grateful for Google services help.

10. Unorganized and refund not given Ummmmm my account must have been hacked bc I keep seeing devices pop up that aren't mine and apps I've never installed recently.

11. used to be able to access Bluetooth setting without having to go into settings and then Bluetooth options.

1. Fix Google Support Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Support Services: Restarting the app will resolve most errors.
2. Update the Google Support Services App. Here is how:
   1. On Android goto PlayStore » Search for "Google Support Services" » Open Google Support Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Support Services » click "UPDATE".
3. Clear Google Support Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Support Services servers.
   1. On Android, goto Settings » Apps » Select "Google Support Services" » click Storage » click "Clear Cache".
4. Check Google Support Services app permissions. If any of these permissions required to use your device's features are disenabled, Google Support Services might not work.
5. Uninstall and reinstall Google Support Services. If nothing else has worked, completely uninstall Google Support Services then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Support Services not working

2. Fix Google Support Services Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Support Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Support Services not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Support Services may not be able to connect to the Internet when running in the background.