Contact Intelligent Home Center Customer Service

Why should I report an Issue with Intelligent Home Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BroadLink to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can interact with smart hardware via your mobile phone easily , and get interoperability between intelligent hardware.

2. IHC is a super app you can enable all your home appliance smart and control them from any where at any time.

3. Note: continued use of location services in the background will reduce battery life.

1. buttons have been relearned many times, the device is sending the same IR code multiple timesI needed IHC to connect my Blackbean Mini RM 3 to my Wi-Fi network, setup a digital TV remote control, and create voice commands that I could use on Google home.

2. All devices still work with this app, but that's not why I bought them; if I wanted to push buttons on a remote, I'd just use the remotes that came with the TVs, etc.. Now, I have 4 useless pieces of black plastic.I am extremely unhappy with the 11/6/18 update.

3. Especially, if I lost a remote in the move.It was working great for over a year, today, it quit working and says it needs a firmware update, when I Try to update it it says there's a problem with the network.

4. The hardware is useless otherwise.biggest issue I and othera who I know use this is, when you tell alexa to turn something on it will turn the device on and then off really quick, as if its sending the signal twice really fast.

5. It is a remote control, with this version, I can't even turn on an appliance without allowing the app to access you contact info.

6. Alexa works though.Devices do not even attempt to connect to networks with 2.4Ghz and 5Ghz on the same SSID.

7. Landscape mode (so button/scene names are not truncated), ability to add custom images for buttons (like w/ scenes when it doesn't crash b/c the preloaded images are not enough) and Tasker integration.

8. Issue 2: The auto detect mode is awesome and works for volume up and down and power, but not for change source.

9. Since i dont have my old remote i cannot train it :( Issue 3: Vol up and down is annoying because it doesnt support hold for continous up and down.

10. The app requires some very strange and seemingly invasive permissions that also negatively impact battery life, so I only gave it three stars because of that.Works but has some issues.

11. I don't see any reason that the app needs my contact info, my location, my camera once it is setup correctly, just to turn on my fan, or my tv.

1. Fix Intelligent Home Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Intelligent Home Center: Restarting the app will resolve most errors.
2. Update the Intelligent Home Center App. Here is how:
   1. On Android goto PlayStore » Search for "Intelligent Home Center" » Open Intelligent Home Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intelligent Home Center » click "UPDATE".
3. Clear Intelligent Home Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Intelligent Home Center servers.
   1. On Android, goto Settings » Apps » Select "Intelligent Home Center" » click Storage » click "Clear Cache".
4. Check Intelligent Home Center app permissions. If any of these permissions required to use your device's features are disenabled, Intelligent Home Center might not work.
5. Uninstall and reinstall Intelligent Home Center. If nothing else has worked, completely uninstall Intelligent Home Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Intelligent Home Center not working

2. Fix Intelligent Home Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Intelligent Home Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Intelligent Home Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Intelligent Home Center may not be able to connect to the Internet when running in the background.