Contact Soft Keys Customer Service

Why should I report an Issue with Soft Keys - Home Back Button?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dogusumit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Activate the on-screen keys, enjoy it! Don't need root.

1. This one is the best!If the "buttons" are allowed to stay on the screen above other applications it causes constant notifications to pop up informing you that the application is allowed to display above other apps.

2. Also, it is difficult to find a location or size for the button bar that does not interfere with an under lying button.Great for my Sony Xperia xa1 that developed touch screen issues just over a year old.

3. If there's any way I can contribute keep me posted, because I didn't see any button asking for maybe remove ads for a certain fee or switch to a premium versionI never write these reviews but in this case, Iam so happy!! I had to restart my phone every time I switched apps.

4. The buttons do keep moving from the bottom where I aligned them to either the side or top which is annoying as it is a struggle to realign them with a barely functional touch screen.

5. For example, whenever l would set the position of the keys in settings to be placed on the right of the screen, it would sooner or later mysteriously move on its own, to the bottom - I then have to go to settings and reset the keys to be repositioned to the right of the screen.

6. Thanks!This app worked well, however the positioning of the keys would mysteriously move to the bottom of my screen.

7. This app does 3/4 of what my broken soft keys used to do, but with the added bonus of covering the screen so that typing becomes an adventure.

8. Bottom line :it's far from perfect but is still the closest app I could find to my actual soft keys, so I'm waiting it out until an update fixes everything wrong with it.Awesome app.

9. I will have it set to the bottom of the screen and it will move to the right or left side of the screen requiring me to enter the app to change it back .

10. Tried a couple other soft button apps before this one.

11. Anyways I am so impressed! I love it 😍 💕 thank your so much for your product!!!!A godsend when the touchscreen goes inoperative in the button areas.

1. Fix Soft Keys Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Soft Keys: Restarting the app will resolve most errors.
2. Update the Soft Keys App. Here is how:
   1. On Android goto PlayStore » Search for "Soft Keys" » Open Soft Keys - Home Back Button » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soft Keys » click "UPDATE".
3. Clear Soft Keys - Home Back Button app cache: Clearing cached data will force your app to retrieve the latest data directly from Soft Keys servers.
   1. On Android, goto Settings » Apps » Select "Soft Keys - Home Back Button" » click Storage » click "Clear Cache".
4. Check Soft Keys app permissions. If any of these permissions required to use your device's features are disenabled, Soft Keys might not work.
5. Uninstall and reinstall Soft Keys. If nothing else has worked, completely uninstall Soft Keys then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Soft Keys not working

2. Fix Soft Keys Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Soft Keys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Soft Keys not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Soft Keys may not be able to connect to the Internet when running in the background.