Contact Glofox Pro Customer Service

Why should I report an Issue with Glofox Pro - Staff App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Glofox to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Run your business on desktop and on the go with our easy-to-use management Dashboard and mobile app.

2. Take your business anywhere you are.

3. Glofox Pro is included in our Gold and Platinum packages and can be easily added to our Silver package if you want access to your account on the go.

1. This is not the first time.Not able to view same information as browser and not able to login on my browser.

2. It would be nice to be able to do some admin stuff like change and alter session times and slots.I'd like to actually be able to do admin on the app rather than just see the members.

3. I've uninstalled and reinstalled and can't seem to do anything for days now :( I've tried the email below, even removing one of the p's however neither works.Very bare bones.

4. I'd like to be able to view what classes a specific client is signed up for.

5. Also, since some update, I have to login everytime I open the app.Received an email a few minutes ago about new updates for Pro.

6. It's pretty much just for class coaches to see who's booked in.It doesn't show the same information it shows on the web, very limited compared to competitors app.

7. Not prompted to update from Google Play.

8. Pretty much better off using the browser.The glofox member app is not working.

9. Great sales tool to allow you to keep up to date with new leads and prospects.

10. Scheduling is easy and simple to view.

11. Saves me having to use a laptop all the time tooVery basic app.

1. Fix Glofox Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glofox Pro: Restarting the app will resolve most errors.
2. Update the Glofox Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Glofox Pro" » Open Glofox Pro - Staff App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glofox Pro » click "UPDATE".
3. Clear Glofox Pro - Staff App app cache: Clearing cached data will force your app to retrieve the latest data directly from Glofox Pro servers.
   1. On Android, goto Settings » Apps » Select "Glofox Pro - Staff App" » click Storage » click "Clear Cache".
4. Check Glofox Pro app permissions. If any of these permissions required to use your device's features are disenabled, Glofox Pro might not work.
5. Uninstall and reinstall Glofox Pro. If nothing else has worked, completely uninstall Glofox Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glofox Pro not working

2. Fix Glofox Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glofox Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glofox Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glofox Pro may not be able to connect to the Internet when running in the background.