Contact Frost Bank Customer Service

Why should I report an Issue with Frost Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Frost to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm.

2. Everything we do is aimed at giving our customers a better banking experience every time they interact with us.

3. It only takes a few minutes to open and fund a checking account.

4. Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint on phones running OS 6. 0 and above.

5. Send money to anyone with just their mobile number or email.

6. Banking better is easier than ever—simply download the app.

7. No need to ask for their account information.

8. Just select them from your contact list.

9. And our app is no exception.

10. Talk directly to a Frost banker with the touch of a button. - Send money to anyone, anywhere in the U. S.

1. Terrible policy, customer service, fees, lied about overdraft protection, neglected merch disputes that will hold your money for over 5months even after presenting refund receipts, dispute department definitely is lazy, dumb and would not recommend this back to my Dog! FB Sucks D and Is nothing as it use to be over 10 yRS ago.

2. never have broblem, the only thing I look forward is to have more credit line or big loans with low rate can make huge to the frosters.I think the customer should have access to other features such as loans or credit cards, etc.Had to stop my direct deposits and send to my other bank for use.

3. I've noticed charges suddenly disappear from the transaction list from one day to the next and in my opinion this is their attempt at making you accidentally overdraft so they can collect the fee, a service I always decline because it's outright thievery and yet was recently activated for my account WITHOUT MY CONSENT.

4. I've been a long time Frost client.I cannot rave more about Frost bank! My favorite feature of their technology is their known caller feature.

5. I don't ever think I'll switch banks, unless their unless service drops off and they become like the "too big to fail" banks.I opened my Acct with frost since 2010.

6. Too much white background with no definition makes it difficult to differentiate between drop downs - including the Mobile Deposit option.

7. You need to reconsider your designer for this application.it has been easy to use and I find it intuitive to navigate.

8. When you call from within the Frost app after logging in a Frost rep will answer the call and greet you by name.

9. But from someone who has had all the big banks, frost just feels like truly they look out for you.

10. Easy banking and great features for a standard account with DD.

11. RUN ..DO YOUR RESEARCH!!Quick and very user friendly.so easy to manage, very helpful.

1. Fix Frost Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Frost Bank: Restarting the app will resolve most errors.
2. Update the Frost Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Frost Bank" » Open Frost Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frost Bank » click "UPDATE".
3. Clear Frost Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Frost Bank servers.
   1. On Android, goto Settings » Apps » Select "Frost Bank" » click Storage » click "Clear Cache".
4. Check Frost Bank app permissions. If any of these permissions required to use your device's features are disenabled, Frost Bank might not work.
5. Uninstall and reinstall Frost Bank. If nothing else has worked, completely uninstall Frost Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Frost Bank not working

2. Fix Frost Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Frost Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Frost Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Frost Bank may not be able to connect to the Internet when running in the background.