Contact Calorie Counter Customer Service

Why should I report an Issue with Calorie Counter - MyNetDiary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MyNetDiary.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Helps tracks everything, water, calories, sync your watch to help track your steps, exercises, and the weekly analysis really helps break things down!Absolutely wonderful app, no ads, and with all the features you could need and more.

2. Myplate ending made me shop around and I was very impressed with this apps food database, charts and visuals in the free version and it's very adequate for food and activity tracking.

3. A must use if you're keeping track of your calorie count.Impressed so far! I was a loyal SparkPeople user and it's been difficult to find a good tracker that I can build favorites and custom meals since.

4. Much more thorough database of foods than other apps I've used, easy to add foods and delete with swipe left.

5. I was scared when trying to find an app to download it would encourage me to eat less and less but this app has been helpful and unbiased :)This app has been very helpful and very user friendly! Consistency is always key but it's nice to have something where you can log and track everything you are taking in.

6. Love it I have one comment about database recipe, the screen doesn't scroll down easy, and when you clic on the recipe the picture doesn't show up.

7. it's a little more buddy-ish than judgy-ish in how it provides places for notes and information--there's a place for notes at the weigh-in, and then a different place for notes in general; it's so nice to keep these two things separate! I also like the letter-grading the meals through the day; lots of things, really.

8. Which leads it to not recognizing the barcode (because not all of it got scanned) and you have to enter it in manually, or just rescan it but make sue you have your phone directly on the barcode before even clicking the scan button.This is my FAVORITE food logging app.

9. Offers tracking on more than just calories, like micro nutrients, and not only tracks them, but it helps you see what items you're eating that contribute the greatest to what categories.

10. I did eventually purchase the annual subscription because it actually has useful features that seem valuable for my journey.I love this app! there are so many free features I was surprised.

11. This wonderful feature helps you avoid foods that put you over your limits and insight to why you may be falling short or feeling unwell.

1. Fix Calorie Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie Counter: Restarting the app will resolve most errors.
2. Update the Calorie Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie Counter" » Open Calorie Counter - MyNetDiary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter » click "UPDATE".
3. Clear Calorie Counter - MyNetDiary app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter servers.
   1. On Android, goto Settings » Apps » Select "Calorie Counter - MyNetDiary" » click Storage » click "Clear Cache".
4. Check Calorie Counter app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter might not work.
5. Uninstall and reinstall Calorie Counter. If nothing else has worked, completely uninstall Calorie Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter not working

2. Fix Calorie Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie Counter may not be able to connect to the Internet when running in the background.