Contact Diabetes & Diet Tracker Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I am also using for weight loss, love that you can scan the bar codes on foods you regularly consume or not, and it calculates all for you ( have half a serving change it to that) it calculates it to that proportion so easy!!!! Well worth the $10 for an app that does it all!! You can even choose shopping /walking to log as exercise!❤I like almost everything except not being able to edit a custom meal entry after it has been logged.

2. Btw, would be really nice to be able to group snacks by time I ate them and see carb count per meal, including snacks.Love this app!! Just what I was looking for ! I am type 2 diabetes and helps me stay on track for carbs, water consumption, and exercise daily.

3. I also like how it is able to link to my Fitbit data.Well it works really well, it's really helped me get my a1c down and stick to the goals the doctor outlined for me, being able to customize it to the numbers she gave me has been really helpful.

4. Would make it easier when exercising or driving to track water intake.I have the Diabetes & Diet Tracker, and it is very easy to use.

5. Keeps track of bs, meds, steps, water, weight, notes, calories (you can set limits) and more.

6. Save money - use free version.The app is very useful, great database of foods with nutrients information.

7. Also for the Diabetes version entering a blood glucose level has too many steps.

8. I decided to upgrade to the paid version of Diabetes &Diet Tracker $9.99 and am extremely disappointed.

9. The only thing I wish it did on top of all the other great stuff, would be if it actually let me register drinks of water from my watch so I could just tap a glass in instead of having make me get my phone out.

10. The one thing i would suggest that would make it better for diabetics would be if it would allow the ability to give a time stamp for foods, especially for snacks.

11. I'm really glad I purchased this app & highly recommend it.I started using free version of mynetdiary and loved it.

1. Fix Diabetes & Diet Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diabetes & Diet Tracker: Restarting the app will resolve most errors.
2. Update the Diabetes & Diet Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Diabetes & Diet Tracker" » Open Diabetes & Diet Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diabetes & Diet Tracker » click "UPDATE".
3. Clear Diabetes & Diet Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Diabetes & Diet Tracker servers.
   1. On Android, goto Settings » Apps » Select "Diabetes & Diet Tracker" » click Storage » click "Clear Cache".
4. Check Diabetes & Diet Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Diabetes & Diet Tracker might not work.
5. Uninstall and reinstall Diabetes & Diet Tracker. If nothing else has worked, completely uninstall Diabetes & Diet Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diabetes & Diet Tracker not working

2. Fix Diabetes & Diet Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diabetes & Diet Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diabetes & Diet Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diabetes & Diet Tracker may not be able to connect to the Internet when running in the background.