Contact Fam Customer Service

Why should I report an Issue with Fam - Group video call unlimited friends & family?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smack, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app needs a lot of things fixed and until that happens don't bother wasting your time getting it.Would've rated no stars, app didn't even open.

2. Don't waste your time.It text for ever to load I have not used the data because it did not let me log in It was a waste of my time unfortunate And I'm never downloading this app ever ever again😡😡😡😡🤬🤬🤬When it was working it wad pretty cool.

3. The error message kept popping up.

4. Wouldn't load at all.

5. Do not recommend.

1. Fix Fam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fam: Restarting the app will resolve most errors.
2. Update the Fam App. Here is how:
   1. On Android goto PlayStore » Search for "Fam" » Open Fam - Group video call unlimited friends & family » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fam » click "UPDATE".
3. Clear Fam - Group video call unlimited friends & family app cache: Clearing cached data will force your app to retrieve the latest data directly from Fam servers.
   1. On Android, goto Settings » Apps » Select "Fam - Group video call unlimited friends & family" » click Storage » click "Clear Cache".
4. Check Fam app permissions. If any of these permissions required to use your device's features are disenabled, Fam might not work.
5. Uninstall and reinstall Fam. If nothing else has worked, completely uninstall Fam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fam not working

2. Fix Fam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fam may not be able to connect to the Internet when running in the background.