Published by Google LLC on Mar 4, 2024

Report an issue with Gmail.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Gmail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gmail

1. The official Gmail app brings the best of Gmail to your Android phone or tablet with robust security, real-time notifications, multiple account support, and search that works across all your mail.

2. Gmail is part of Google Workspace, allowing you and your team to easily connect, create, and collaborate. • Stay safe.

3. Gmail is also available on Wear OS so you can stay productive and manage emails right from your wrist. • Automatically block more than 99.

4. Our machine learning models block more than 99.

Gmail Customer Insights

1. What good is it to have email on your phone, when you have to have a computer to open the attachments?! The issue has nothing to do with encryption (like the article you suggested I read), it says "failure to download attachment, please try again"There was an update on June 22nd that has completely destroyed my experience on my Android system.

2. I want individual emails! So much gets missed and when I open an email it shows them in chronological order from oldest to newest, so I have to scroll through multiple emails to get to the newest information.

3. Having to change notifications, re sync, and restart my phone just to get email notifications.

4. I unchecked conversations in the settings and it still does it It also caused canceled drafts to get stuck in the chain as well.I have to open the app in order to get notifications, despite having battery optimizations turned off and the app allowed to run in the background.

5. I tried to send an important email and a week later I find out it was "queued" that whole time.

6. In addition the app will "queue" an email to be sent and not send it for upwards of a week without telling me.

7. Since the update I have missed orders due to there being no notifications for email.

8. I've waited a couple of weeks and have had to switch to the Samsung email app to take care of important email related work while away from my desk.

9. You need to revert back the color of the icon for the notifications and stop forcing it to blend in with the color palette or the scheme of the system that is being chosen on Android phones.

10. FIX THIS also, why cant I just hit a resend tab or something??? Nothing of the sort exists.I get a notification that I have a new email.

11. The search engine blows and the email is clearly completely unreliable.

Steps to Troubleshoot & Fix Gmail Issues

1. Fix Gmail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gmail: Restarting the app will resolve most errors.
  2. Update the Gmail App. Here is how:
    1. On Android goto PlayStore » Search for "Gmail" » Open Gmail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gmail » click "UPDATE".
  3. Clear Gmail app cache: Clearing cached data will force your app to retrieve the latest data directly from Gmail servers.
    1. On Android, goto Settings » Apps » Select "Gmail" » click Storage » click "Clear Cache".
  4. Check Gmail app permissions. If any of these permissions required to use your device's features are disenabled, Gmail might not work.
  5. Uninstall and reinstall Gmail. If nothing else has worked, completely uninstall Gmail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gmail not working


2. Fix Gmail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gmail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gmail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gmail may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'm unable to log into my other email due to me forgetting my password. I also no longer have the phone associated with said account.

    — by Avery Briggs 2 years ago

  • Bonjour je ne peux plus m'authentifier sur l'adresse mail giraudvanessa34880@redacted
    Pouvez vous m'assistere
    Cordialement

    — by Giraud vanessa 2 years ago

  • There is an active account that a romance scammer is using to extort my wife. It is under the email address johnfredricktxt83@redacted he also sometimes uses officeline55@redacted . He has extorted about 5500.00 dollars so far. This should be addressed.

    — by Michael Bruzdziak 2 years ago

  • Hello and hope this message will find you in a good mood,
    I had a problem with my phone and I changed it but got disconnected from my Gmails: and can no longer login
    boussifyassine69@redacted
    And benazzouzyassine4@redacted
    And yassineboussif05@redacted
    And gepqy2000@redacted
    All of those are mine and can proof it,have all informations you’ll need to proof the ownership of them.
    Regards,
    Yassine

    — by Yassine 2 years ago

  • Need to cancel the charge of 2.99 per week for pro features to NOAA as I do not use this app. Please advise and thanks.

    — by Shawna Bohnke-Hood 2 years ago

  • I brought 2 of you watches and bolth of them been charging for a coupel of hours and wont turn on please send me 2 new one to 131 pressburg 6

    — by Leah hirsch 2 years ago

  • Hello, i recently downloaded the app Unblur Photo Cam - Dizzy on the 10/4/2021 i was completely unaware of the annual purchase i remember purchasing the app for $2.99 weekly but then i wasnt happy with the app and deleted it when i checked my account $49.99 was taken from my account!! i didnt even know there was an annual option im not happy because i did not even use the app for more than a day and i dont plan on using it ever again im happy for yout to take the $3 but $50 is way too much for less then 10 minutes
    thankyou and hope you have a day

    — by Adisa Assadullah 2 years ago

  • Bonjour, je veux arrêter mon abonnement de keto.diet. Merci de me répondre si c'est fait.

    — by tafini chantal 3 years ago

  • My mobile device is another device

    — by Mahaz 3 years ago