Published by AnywhereWorks

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Why should I report an Issue with Teleport.Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AnywhereWorks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Teleport.Video image 1 contact Teleport.Video image 2

About Teleport.Video

1. A perfect blend of minimal bandwidth requirement and great video quality make Teleport.

2. Video is an online video conferencing platform that enables you to connect with people or a group from anywhere.

3. Video the perfect online platform to start your interaction.

4. Don’t settle for instant messaging when you can teleport yourself anywhere, anytime.

5. View presentations shared on a call even when you are on the go because we believe work is what you do and not where you do it.

6. Bring your business meetings to your phone easily.

7. Teleport.

Teleport.Video Customer Insights

1. Maybe bandwidth needs to be improved? Otherwise, super fast access and audio quality is as good as talking in real life.I don't even know how the app works since I am not able to sign in after signing up, signed up successfully, but was not able to log into the app in order to even see the other features...I am already greeted with problems at the door, so please fix this as it doesn't give this app good reviews based on something which should have been fixed by now as I am not the only one complaining about this issueThis app wouldn't open when I needed it to open and I have missed an important meeting.

2. Other video calling apps work fine in my location but this one seems to fail in locations with slow data speed.The mobile app has lots of gliches, the pages dont show properly which is a shame since I would like to use it from my mobile together with Setmore.

3. Ruined my interview schedule.Worst app ever used.. doesn't support Bluetooth audio devices and it's manufacturer anywhereworks is just a startup and need to use more of it's creativity to build an app which is compatible in every aspect.Can't log in from phone.

4. Put a way to join the stupid meetings using a link like the rest of the video call appsIt's so good to have someone to help you along the way with your foundation.

5. Error message "There was an issue signing you in." This keeps happening but it works on a PC.The video chat room doesn't work.

6. Thank you.Signed up, tried to sign in but failed (says i need to sign up first).

7. Tried to sign up again with the same email only to find out that it is already been used (which is means im succesfully signed up).

8. I tried to join an interview meeting through a link sent to me and the app kept crashing persistently.

9. I then tried to login and it responded that I need to sign-up as my account did not exist.

10. If you fix those things you can have a great program there with great integrations with other apps.Overall good experience.

11. For whatever reason we were not in the same video chat room even though we clicked the same link.

Steps to Troubleshoot & Fix Teleport.Video Issues

1. Fix Teleport.Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Teleport.Video: Restarting the app will resolve most errors.
  2. Update the Teleport.Video App. Here is how:
    1. On Android goto PlayStore » Search for "Teleport.Video" » Open Teleport.Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teleport.Video » click "UPDATE".
  3. Clear Teleport.Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Teleport.Video servers.
    1. On Android, goto Settings » Apps » Select "Teleport.Video" » click Storage » click "Clear Cache".
  4. Check Teleport.Video app permissions. If any of these permissions required to use your device's features are disenabled, Teleport.Video might not work.
  5. Uninstall and reinstall Teleport.Video. If nothing else has worked, completely uninstall Teleport.Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Teleport.Video not working


2. Fix Teleport.Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Teleport.Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Teleport.Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Teleport.Video may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription as I do not need the app anymore

    — by Shakera Begum 2 years ago