Contact Secure Messenger and Family Lo Customer Service

Why should I report an Issue with Secure Messenger and Family Lo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cybrook App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now all I get is internal server error message and no location updates! If it get fixed I'll keep it because it's a great app.Everything is ok except one thing.to turn on mic on other phone,the software on the other phone must be on.cannot listen conversation on other phone secretly.fix this problem.automatically a person should turn on the mic on other phone secretly and listen conversation directly.Horrible and doesn't track GPS location in people within the circle.

2. Seems to be a problem on Samsung phones as my OPPO phone seems to be fine as it can set Location all the time.

3. After installation today on a few phones, seems to be working fine except for the slightly annoying constant reminders to set Location all the time.

4. Very accurate and effective!Why does it constantly ask me to enable location permission when I already have.

5. Just says "unknown" location.Does not update locations.

6. Any remedy?Great app for keeping up with family! It offers much more than Google map.

7. It gives me peace of mind knowing where my family and friends are and chatting with them with video on.

8. I have one person in my circle and apparently they didnt move all day despite travelling 75 miles away.

9. Usless will uninstall.Worked great until last week.

10. Main problem is, it doesn't work.

11. Thats a minor thing.

1. Fix Secure Messenger and Family Lo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secure Messenger and Family Lo: Restarting the app will resolve most errors.
2. Update the Secure Messenger and Family Lo App. Here is how:
   1. On Android goto PlayStore » Search for "Secure Messenger and Family Lo" » Open Secure Messenger and Family Lo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure Messenger and Family Lo » click "UPDATE".
3. Clear Secure Messenger and Family Lo app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure Messenger and Family Lo servers.
   1. On Android, goto Settings » Apps » Select "Secure Messenger and Family Lo" » click Storage » click "Clear Cache".
4. Check Secure Messenger and Family Lo app permissions. If any of these permissions required to use your device's features are disenabled, Secure Messenger and Family Lo might not work.
5. Uninstall and reinstall Secure Messenger and Family Lo. If nothing else has worked, completely uninstall Secure Messenger and Family Lo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secure Messenger and Family Lo not working

2. Fix Secure Messenger and Family Lo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secure Messenger and Family Lo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secure Messenger and Family Lo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secure Messenger and Family Lo may not be able to connect to the Internet when running in the background.