Published by Yahoo on Oct 30, 2024

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Why should I report an Issue with Yahoo Mail – Organized Email?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yahoo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Yahoo Mail – Organized Email image 1 contact Yahoo Mail – Organized Email image 2

Yahoo Mail Customer Insights

1. Now the Move email interface is unusable, type one or two characters in the search box and it hides the keyboard, then you need to click in the search box to bring up the keyboard again.

2. The worst part is that it doesn't move position or turn off after a while, it will always be behind the same emails until you get new ones or delete old ones and cause the ones you were trying to read to move position.

3. so then I have to back out to list of mail then click to go back it where it shows full email.. alot of times when I click on an email to read it, I get taken to a completely different that is no where near my intended interest.

4. Instead of fixing longstanding issues with their kludgy interface, they seem intent on finding new ways to break it.If you don't check your emails daily, it literally will not show emails from many days in your inbox.

5. Yahoo/AT&T, please get with the program and fix your login system.glitchy sometimes, when clicking on an email from the notifications box, it will take you to the email but only shows sender.

6. such as if I accidentally hit the wrong email next to the one I wanted- no instead I get to read something from days ago.. so overall it's great,Nearly unusable.

7. Utterly unusable until this is fixed.Was working fine until a week or 2 ago where opening emails would be blank.

8. This makes it hard for those with impaired vision, dexterity and other eye/hand coordination problems.I love the simplicity and how you can create folders, and they don't disappear like they do in google.

9. Yesterday when I tried to open an email, it looked totally blank.

10. And because I wasn't paying a yearly storage fee, they made it almost impossible to get help.yahoo/at&t needs to fix their login system.

11. App still keeps freezing, and now it won't let me open emails with multiple replies.

Steps to Troubleshoot & Fix Yahoo Mail Issues

1. Fix Yahoo Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yahoo Mail: Restarting the app will resolve most errors.
  2. Update the Yahoo Mail App. Here is how:
    1. On Android goto PlayStore » Search for "Yahoo Mail" » Open Yahoo Mail – Organized Email » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yahoo Mail » click "UPDATE".
  3. Clear Yahoo Mail – Organized Email app cache: Clearing cached data will force your app to retrieve the latest data directly from Yahoo Mail servers.
    1. On Android, goto Settings » Apps » Select "Yahoo Mail – Organized Email" » click Storage » click "Clear Cache".
  4. Check Yahoo Mail app permissions. If any of these permissions required to use your device's features are disenabled, Yahoo Mail might not work.
  5. Uninstall and reinstall Yahoo Mail. If nothing else has worked, completely uninstall Yahoo Mail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yahoo Mail not working


2. Fix Yahoo Mail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yahoo Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yahoo Mail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yahoo Mail may not be able to connect to the Internet when running in the background.

Reported Issues