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contact Soundy - Background Browser Chat with our AI-based Soundy Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Soundy?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Overall, it's great.It's a realy good browser for saving A great bit of battery Life as That's basically the purpose in having A background browser That plays Audio while screen is off on Any site I'd really Like for some Features to be Added such as themes dark theme is very off I cant Tell 1 of the options maybe it should be Blue it should have an option where it plays A certain Amount of video with A Limit of 1 - 10) cause it does drain battery if you End up Sleeping or Leave it playing going somewhereLiked this app before, but starting recently, almost all videos won't play after reloading the page.

2. If you, for any reason, reload the page, the video won't play forever, even after restarting the app.Thank you thank you thank you! The occasional screen glitches aren't really that noticable, it's worth it for something so helpful! I like having videos playing in the background without having them floating around in a corner and this works perfectly.Nice app.

3. Please add option to remove the default sites on home screen.App basically does what I want it to (play youtube music videos while screen is off/using other apps) so it's a five star app to me.

4. Nice to play YouTube in the background.The experience is actually pretty good.

5. The only problems that frustrating are; ads play each time the video ended.

6. you could, but you should do it real fast or it will refresh insteadThis is a nice app! It would be even cooler if you add an ad blocker or extensions that allow ad blockers.

7. Run in the background to listen the music.

8. Sonetimes pause in the middle of playing the music.

9. All I see is a black background and two red tick boxes.

10. Great app tho it's what I was looking for.Great app, great experience.

11. For example set timer and after that time app automatically should be closeDoes what it promises to do well.

Steps to Troubleshoot & Fix Soundy Issues

1. Fix Soundy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Soundy: Restarting the app will resolve most errors.
  2. Update the Soundy App. Here is how:
    1. On Android goto PlayStore » Search for "Soundy" » Open Soundy - Background Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soundy » click "UPDATE".
  3. Clear Soundy - Background Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Soundy servers.
    1. On Android, goto Settings » Apps » Select "Soundy - Background Browser" » click Storage » click "Clear Cache".
  4. Check Soundy app permissions. If any of these permissions required to use your device's features are disenabled, Soundy might not work.
  5. Uninstall and reinstall Soundy. If nothing else has worked, completely uninstall Soundy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Soundy not working


2. Fix Soundy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Soundy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Soundy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Soundy may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!