Contact Password Self Service Customer Service

Why should I report an Issue with Password Self Service?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EXLService.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app will be used to register mobile number, reset user account password and unlock user account.

1. There's always a pop up message that says - enter a valid mobile number.It suddenly stopped.working. It says "An unexpected.error.occur on our website".. Please fix this since I need this app to unlock my account..This is a wonderful app worked like a dream.

2. I've been trying to change my phone number for about 8 months now but I still cant do it since the app is not letting.App is very good but my account got locked I tried from office to unlock and from app to unlock but still now I did not get any single OTP.

3. Also, everytime I try to change password, it shows the error, "The password does not comply with your organization's password policies.", but doesn't tell the password rules.

4. App says my account is locked, but my system displays incorrect password error.

5. Whenever I tries to register my number then it will shows "SOMETHING WENT WRONG PLEASE TRY AGAIN " for getting OTP.When I tried to change or update my mobile number it never went through.

6. Selecting the option just does nothingCan anyone from the EXL IT figure out why we cannot update our new phone numbers into the app.

7. Same thing with Reset Password option.

8. System accepts the same password, but app doesn't while reseting.

9. The good thing is that this app improves your tolerance level, one star for that.Does not serve the purpose.

10. Attempted unlock account.

11. So without OTP whatever maybe the service it is a junk only.If there will be any option to rate - then i will definately rated it -100.

1. Fix Password Self Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Password Self Service: Restarting the app will resolve most errors.
2. Update the Password Self Service App. Here is how:
   1. On Android goto PlayStore » Search for "Password Self Service" » Open Password Self Service » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Self Service » click "UPDATE".
3. Clear Password Self Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Self Service servers.
   1. On Android, goto Settings » Apps » Select "Password Self Service" » click Storage » click "Clear Cache".
4. Check Password Self Service app permissions. If any of these permissions required to use your device's features are disenabled, Password Self Service might not work.
5. Uninstall and reinstall Password Self Service. If nothing else has worked, completely uninstall Password Self Service then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Password Self Service not working

2. Fix Password Self Service Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Password Self Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Password Self Service not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Password Self Service may not be able to connect to the Internet when running in the background.