Published by DynamiCare Health on Oct 11, 2024

Report an issue with DynamiCare Health.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with DynamiCare Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DynamiCare Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact DynamiCare Health image 1 contact DynamiCare Health image 2

About DynamiCare Health

1. Our appointments feature will help you feel organized and in control of your recovery schedule with timely reminders and verified check-ins.

2. DynamiCare’s evidence-based program of motivation and accountability helps you to take ownership of your own unique pathway to recovery or moderation.

3. Our saliva- and breath-based substance tests are verified by selfie video, and prove that you are on track to those you love.

4. With our learning library of over 100 self-paced modules, you’ll learn about coping with triggers, managing stress, and showing gratitude.

5. In repairing a relationship strained by substance use, actions speak louder than words.

6. For those in recovery, meetings and appointments are staples of the process.

7. With DynamiCare, you set substance-related goals on your own terms, and work towards them at your own pace, from the privacy of your home.

8. Your personal health coach is a guide and resource navigator who you can count on.

9. They are available daily by text and weekly by phone and video.

10. Financial rewards are proven to make healthy behaviors stick, and in our program you can earn up to $100/month onto a smart debit card.

DynamiCare Health Customer Insights

1. The surveys, tests, and therapy are all so helpful, being rewarded monetarily is really so cool and it's the only thing I've ever done like this!Pretty easy & informative!I had an excellent experience all along through the whole program!!! Many things to learn and everything way right at my fingertips.

2. I'm not quite where I want to be, but I'm on the right path with the help of the Dynamicare team.Doing the right thing isn't always easy, but dynamic air Health app has helped make the decision-making process to stay sober much easier.

3. Recovery is a difficult road to travel, made easier by the website surveys and saliva panel tests which help me to establish accountability.

4. I can work on my recovery anywhere, whether it is taking a drug test from home or doing self help readings anywhere i have my phone with me.

5. The only thing I would change is that you have to be in a specific place when an appointment you've entered starts (and remain there for at least 15 minutes) and you can't change it once it's too close to time.

6. By earning rewards for staying sober, this app also makes it fun - which is not a way I would describe recovery ever beforehand.Great app.

7. Easy to improve and move towards a better life.This app has truly made recovery easier.

8. Dynamicare, with the website coupled with other tools and resources, help me to find a way back to sanity and peace of mind.

9. This program is practical & a great option for anyone to improve their life/health (without requiring all that religious dogma).

10. It says $4, I've done everything, plus my $2 weekly, plus went to 2 appointments (the appointment is worth $1.50 ea).

11. Right now many appointments/groups/meetings are done over the phone so you could be anywhere during that time.This is recovery for the 2020s.

Steps to Troubleshoot & Fix DynamiCare Health Issues

1. Fix DynamiCare Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DynamiCare Health: Restarting the app will resolve most errors.
  2. Update the DynamiCare Health App. Here is how:
    1. On Android goto PlayStore » Search for "DynamiCare Health" » Open DynamiCare Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DynamiCare Health » click "UPDATE".
  3. Clear DynamiCare Health app cache: Clearing cached data will force your app to retrieve the latest data directly from DynamiCare Health servers.
    1. On Android, goto Settings » Apps » Select "DynamiCare Health" » click Storage » click "Clear Cache".
  4. Check DynamiCare Health app permissions. If any of these permissions required to use your device's features are disenabled, DynamiCare Health might not work.
  5. Uninstall and reinstall DynamiCare Health. If nothing else has worked, completely uninstall DynamiCare Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DynamiCare Health not working


2. Fix DynamiCare Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DynamiCare Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DynamiCare Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DynamiCare Health may not be able to connect to the Internet when running in the background.

Reported Issues