AppContacter
Contact Smart City Customer Service
Published by Dwrandaz on Apr 3, 2024
Report an issue with Smart City.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Smart City?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Dwrandaz to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
|
Smart City Customer Insights
Steps to Troubleshoot & Fix Smart City Issues
1. Fix Smart City Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Smart City: Restarting the app will resolve most errors.
- Update the Smart City App. Here is how:
- On Android goto PlayStore » Search for "Smart City" » Open Smart City » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart City » click "UPDATE".
- Clear Smart City app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart City servers.
- On Android, goto Settings » Apps » Select "Smart City" » click Storage » click "Clear Cache".
- Check Smart City app permissions. If any of these permissions required to use your device's features are disenabled, Smart City might not work.
- Uninstall and reinstall Smart City. If nothing else has worked, completely uninstall Smart City then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Smart City not working
2. Fix Smart City Server issues & Internet Connection
- Check network connection: An unstable Internet will make Smart City be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Smart City not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Smart City may not be able to connect to the Internet when running in the background.
