Contact CXT Driver Customer Service

Why should I report an Issue with CXT Driver?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CXT Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Formerly known as Nextstop, CXT Driver is the powerful companion app to our total solution that equips drivers with user-friendly features and advanced tools to get the job done.

2. Backed by 25 years of product development, our Driver App is jam-packed with useful features to help drivers navigate their daily pickups and deliveries.

3. CXT Software is the leading shipment management platform for logistics needs throughout North America.

4. Arm your entire fleet to handle routed and on-demand shipments efficiently and effectively with route optimization, photo on delivery, barcode scanning, and more.

5. Starting a business or looking for a trusted partner for your shipment management needs?

6. Take the next step in growing your courier and logistics business with the industry’s best tools in your corner.

7. Contact us to schedule a guided demo.

8. For a complete list of features and release information visit: cxtsoftware. - Your company/carrier must have an active subscription with CXT Software to use this app.

1. How do we go about getting this sound? Thanks, great appCourier time wasters: 1) Geotracking: Can be well over a minute at beginning and end of stop every time.

2. Before we could see a list of pickup and dropouts in the order we received them, now that is gone and now using the app is frustrating.Cxt app keeps stopping and kicking me out when scanning, especially the QR codes.

3. The package scan camera can be a bit iffy and you have to close and open the camera a couple of times sometimes to make scanning faster because the app will just stop scanning stuff.

4. Also a strange question for you my co-worker has a baby laughing sound notification and the rest of our crew does not have it.

5. Push notification also doesn't alert if running in background while in another app.

6. Also keeps taking over my phone! When I minimize the window to try and do something else on my phone it continues to reopen itself not allowing me to do so.

7. This app is a nightmare! Continues to pop-up dialog boxes when it gets an answer it does not care for.

8. It also won't let me open maps or make calls from the app.(update). I had to add permissions and allow more battery usage.

9. 2) Photos: Take photo, wait, remaining still, approximately 10 to 15 seconds for confirmation the picture was captured and clear before moving along with collection/delivery.

10. Having to put a zero when there is no pickup when there is already a zero there is just redundant and time-consumingWorks great.

11. Working great now!I use this app for work and it works great most of the time.

1. Fix CXT Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CXT Driver: Restarting the app will resolve most errors.
2. Update the CXT Driver App. Here is how:
   1. On Android goto PlayStore » Search for "CXT Driver" » Open CXT Driver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CXT Driver » click "UPDATE".
3. Clear CXT Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from CXT Driver servers.
   1. On Android, goto Settings » Apps » Select "CXT Driver" » click Storage » click "Clear Cache".
4. Check CXT Driver app permissions. If any of these permissions required to use your device's features are disenabled, CXT Driver might not work.
5. Uninstall and reinstall CXT Driver. If nothing else has worked, completely uninstall CXT Driver then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CXT Driver not working

2. Fix CXT Driver Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CXT Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CXT Driver not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CXT Driver may not be able to connect to the Internet when running in the background.