Contact Cryptohopper Customer Service

Why should I report an Issue with Cryptohopper - Crypto Trading?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cryptohopper to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Basically all I ever use the app for is to make a quick check on my positions to see whether or not I need to sign in on the desktop site and take care of something; change the configuration, sell some positions, etc... because doing anything other than checking on positions is not intuitive on the app.This is app is basically an easy money generator if you get the right configurations and strategies.

2. The biggest problem is its 99% failure to load the current positions page and frequent crashing.The Cryptohopper itself is GREAT... The app for Android? Not so much.

3. Crypto Hopper will soon become your best friend... and weapon of choice!CH is more robust and user friendly than its competitors, but the app and customer service are both AWFUL.

4. The app lacks some basic functionality that is available on the website (eg removing, splitting positions), and while frustrating, that isnt the deal breaker.

5. Also, nobody should use this app to configure or set up a hopper, only to monitor how it's going.Update to my earlier review below: The latest app improvements are excellent! Thank you for making these changes.

6. Everyone be alarmed and avoid, if you manage to make money on market, you can lose it on their bugs.So i am editing my review.

7. I prefer using a browser on my phone, if i need to adjust settings or more detail about a position.

8. I have to use my phone's browser for that which I find rather annoying to have an app but still have to go through browser for stuff I really need to access.

9. I don't recommend this bot for anyone who isn't dedicated to learning all the ins and outs of technical crypto trading definitions.

10. Market trading requires precision and speed, slow and buggy is completely unsuitable.

11. It's only 24.99$ for a starter plan and the good downloadable strategys and templates that you load your account with are further behind a paywall.

1. Fix Cryptohopper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cryptohopper: Restarting the app will resolve most errors.
2. Update the Cryptohopper App. Here is how:
   1. On Android goto PlayStore » Search for "Cryptohopper" » Open Cryptohopper - Crypto Trading » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cryptohopper » click "UPDATE".
3. Clear Cryptohopper - Crypto Trading app cache: Clearing cached data will force your app to retrieve the latest data directly from Cryptohopper servers.
   1. On Android, goto Settings » Apps » Select "Cryptohopper - Crypto Trading" » click Storage » click "Clear Cache".
4. Check Cryptohopper app permissions. If any of these permissions required to use your device's features are disenabled, Cryptohopper might not work.
5. Uninstall and reinstall Cryptohopper. If nothing else has worked, completely uninstall Cryptohopper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cryptohopper not working

2. Fix Cryptohopper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cryptohopper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cryptohopper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cryptohopper may not be able to connect to the Internet when running in the background.