Contact COVID Tracker Ireland Customer Service

Why should I report an Issue with COVID Tracker Ireland?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Health Service Executive (HSE) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I know of people personally who received close contact alerts and as a result it meant they knew to quarantine and take safety precautions that they otherwise wouldn't have known to do.Have already posted a review but there's a few aspects that need to be improved, such as a wake up notification asking how you feel, a way for the app to turn on Bluetooth and scan in the background rather than having it on constantly, daily number of cases per county (cork +7 etc) and have the ability to have down times as there's no need to have it running when your asleep, have that settable by the users of course.

2. Otherwise I don't really see the point in a either a deliberately slow or reluctant to offer daily updates covid app!Had been working fine until recently, then my phone battery which would normally last for almost 2 days on one charge was drained in a matter of minutes even when not in use.

3. I did not want to delete it but the apps not going to work if your phone is dead! This needs to be fixed ASAP and assured it won't happen again before ppl can even consider redownloading!Battery killer.

4. Having a continuous cough and some sore throat but otherwise feeling great? The app should collect more granular data.Having to print your covid cert in order to scan it into the app is such poor design.

5. Not a major setback (and this is usually something I'd hate to have in an app) but it may be a handy way to get check-in numbers to grow steadily.UPDATE 08/08/20 Had the battery draining issue experienced by others and had to uninstall.

6. Wondering what rounding is used for percentages on Check-ins and how recent spread data is.I'm all for the COVID Tracker Ireland app and all our family have it up and running.

7. There is no apparent function to verify the number I input is actually from the phone in use! I could technically add anyone's phone number.

8. One concern with the included optional phone number input.

9. I'm not aware of any other apps that updated on my phone that day.

10. Except now I can't use the Covid check-in feature because I had to re-input my profile yet it won't let me confirm changes to my profile.

11. And more symptoms need to be added aswell, tiredness, confusion, clumsy, etcIt does what it sets out to do and does it well.

1. Fix COVID Tracker Ireland Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart COVID Tracker Ireland: Restarting the app will resolve most errors.
2. Update the COVID Tracker Ireland App. Here is how:
   1. On Android goto PlayStore » Search for "COVID Tracker Ireland" » Open COVID Tracker Ireland » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COVID Tracker Ireland » click "UPDATE".
3. Clear COVID Tracker Ireland app cache: Clearing cached data will force your app to retrieve the latest data directly from COVID Tracker Ireland servers.
   1. On Android, goto Settings » Apps » Select "COVID Tracker Ireland" » click Storage » click "Clear Cache".
4. Check COVID Tracker Ireland app permissions. If any of these permissions required to use your device's features are disenabled, COVID Tracker Ireland might not work.
5. Uninstall and reinstall COVID Tracker Ireland. If nothing else has worked, completely uninstall COVID Tracker Ireland then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing COVID Tracker Ireland not working

2. Fix COVID Tracker Ireland Server issues & Internet Connection

1. Check network connection: An unstable Internet will make COVID Tracker Ireland be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to COVID Tracker Ireland not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, COVID Tracker Ireland may not be able to connect to the Internet when running in the background.