Published by Heymarket on Aug 15, 2024

Report an issue with Business Text Messaging & SMS.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Business Text Messaging & SMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Heymarket to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Business Text Messaging & SMS image 1 contact Business Text Messaging & SMS image 2

About Business Text Messaging & SMS

1. Reach customers on any messaging channel, including: SMS and MMS, Google’s Business Messages, Click to Text on Google Chrome, Apple Messages for Business, WhatsApp, Facebook Messenger, Instagram Messenger, and Webchat Widget.

2. Boost productivity with easy to use tools that let you schedule messages, create custom automations and templates, set reminders, export text messages, and bulk or broadcast send.

3. Integrate with popular tools like Google Calendar and Contacts, Hubspot, Salesforce, Shopify, Microsoft Teams, Slack, Zendesk, Zapier, and 1000 other CRM apps.

4. Heymarket is the business messaging platform that makes texting intuitive, secure, and reliable so you can focus on what counts: your customers.

5. Create a professional identity with a second phone number or use an existing number.

6. You can even text enable your landline phone number.

7. Gain new insights into your business from messaging analytics.

8. Seamlessly add and remove co-workers from conversations, without switching phone numbers.

9. Organize contacts into lists, segment message sends, and track activity.

10. Increase collaboration with shared inboxes that work across web and mobile.

11. Best of all, your customers won't need to install anything!

Business Text Messaging & SMS Customer Insights

1. Yesterday I was able to text the number and go in though the notifications... Today I can't open the app, nor open it though the notifications, because the notifications aren't even showing up on my phone! I used this for my job, and it's hindering my work.The service of Heymarket is great, the app is HORRIBLY buggy.

2. The pros- not a lot of bugs in the app- plenty of useful features, easy sign up flow, loads contacts from device best of all no annoying ads during trial.The app is nice when actually using it but twice now it stops delivering notifications at random and reinstalling does not fix it.

3. simply an Amazon app, above all the rest!!!!Excellent system...but if you are an android user you can't open half the messages...apple users can open all messages but not so much with android.

4. I am surprised anyone would release an app in this state.The new update is leaving users without notifications! Please fixGood concept but price point should be $5.99 a month with limits for power users.

5. But this is a very significant issue as timely responses are very important for work and I have to open the app to even see I've been messaged.after hours of research between the play store and the PC this app is by far the BEST if you have a huge customer base.

6. Overall I'd recommend anyone to try this app.Very bad experience, paid for the mass texting, they charged me and I could never use what I paid for, tried to get in contact with someone in that company but no one answered.

7. Also just upgraded to S10+ and cannot get any notifications.

8. The latest update has left the app not able to be opened on my phone.

9. I use Burner which is great for me so I can access otp out of the country as well as text message marketing.

10. Everything this app can do I can do with zapier and Twilio so the expensive price point to me is my only gripe.

11. And yes, I have notifications allowed for the app.

Steps to Troubleshoot & Fix Business Text Messaging & SMS Issues

1. Fix Business Text Messaging & SMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Business Text Messaging & SMS: Restarting the app will resolve most errors.
  2. Update the Business Text Messaging & SMS App. Here is how:
    1. On Android goto PlayStore » Search for "Business Text Messaging & SMS" » Open Business Text Messaging & SMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Business Text Messaging & SMS » click "UPDATE".
  3. Clear Business Text Messaging & SMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Business Text Messaging & SMS servers.
    1. On Android, goto Settings » Apps » Select "Business Text Messaging & SMS" » click Storage » click "Clear Cache".
  4. Check Business Text Messaging & SMS app permissions. If any of these permissions required to use your device's features are disenabled, Business Text Messaging & SMS might not work.
  5. Uninstall and reinstall Business Text Messaging & SMS. If nothing else has worked, completely uninstall Business Text Messaging & SMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Business Text Messaging & SMS not working


2. Fix Business Text Messaging & SMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Business Text Messaging & SMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Business Text Messaging & SMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Business Text Messaging & SMS may not be able to connect to the Internet when running in the background.

Reported Issues