Contact Eyeplus-Your home in your eyes Customer Service

Why should I report an Issue with Eyeplus-Your home in your eyes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 杭州登虹科技有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What is going on? These cameras are too expensive to be downgraded and I purchased 3!I wasn't informed when i purchased my camera i had to pay for cloud service...You need a free version for ppl that can't afford this.

2. Additionally, these cameras are supposedly 1080p but the app clearly says 720p only, what is up with that? The camera used to record motion when it was set to my SDcard, now it does nothing and the app just got an update.

3. Wish I never bought the camera now Also when I went to the developers website, based on their email, closeli.cn, I got a red flag that this was a hacker website and not to trust it.App is a little glitchy.

4. Can't open the app at all to view the camera!!App stinks, up until a few weeks ago the app was perfect, live 24 hour streaming.

5. There were no ads when I first I installed the cameras.Camera worked fine until the update.

6. These camera used to let you sent areas by selecting boxes, if something would move it would notify you but they took that away.

7. By reading some of the reviews it seems that most would agree, they need to fix it.Too many adds and really slow to loadDon't purchase their equipment if you don't want the monthly bill.

8. So what is the point of a security camera that constantly gives false notifications.

9. The app gets stuck, idle settings are ridiculous...Come up with a free service for thisThe ads are so annoying.

10. Cameras seem to shut off night vision when motion is detected which totally sucks.

11. I know for a fact it was not, I had this app for over a year now and except one other time, which they did fix the problem now there words it has never been live stream.

1. Fix Eyeplus-Your home in your eyes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eyeplus-Your home in your eyes: Restarting the app will resolve most errors.
2. Update the Eyeplus-Your home in your eyes App. Here is how:
   1. On Android goto PlayStore » Search for "Eyeplus-Your home in your eyes" » Open Eyeplus-Your home in your eyes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eyeplus-Your home in your eyes » click "UPDATE".
3. Clear Eyeplus-Your home in your eyes app cache: Clearing cached data will force your app to retrieve the latest data directly from Eyeplus-Your home in your eyes servers.
   1. On Android, goto Settings » Apps » Select "Eyeplus-Your home in your eyes" » click Storage » click "Clear Cache".
4. Check Eyeplus-Your home in your eyes app permissions. If any of these permissions required to use your device's features are disenabled, Eyeplus-Your home in your eyes might not work.
5. Uninstall and reinstall Eyeplus-Your home in your eyes. If nothing else has worked, completely uninstall Eyeplus-Your home in your eyes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eyeplus-Your home in your eyes not working

2. Fix Eyeplus-Your home in your eyes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eyeplus-Your home in your eyes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eyeplus-Your home in your eyes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eyeplus-Your home in your eyes may not be able to connect to the Internet when running in the background.