Contact Charity Miles Customer Service

Why should I report an Issue with Charity Miles: Walking & Runni?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Charity Miles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Even if you’re already using a Fitbit or other activity tracker, you can still use Charity Miles to do more with your steps and earn money for charity.

2. Charity Miles works like a pedometer, run-tracker, walking timer, cycling meter or running stopwatch.

3. Join the Charity Miles community where you can earn money for charity when you walk, run or bike.

4. This is why Charity Miles helps so many people lose weight and get in the best shape of their lives. 1.

5. Anyone can use Charity Miles, anywhere - walking the dog, on your morning jog, or just moving through your day.

6. So far our members have earned over $2. 5 million for charity - helping others and themselves at the same time.

7. It helps you appreciate your own health, which will help you make other healthy choices every day.

8. Moving with purpose will inspire you to move more - to go the extra mile.

9. Just start and stop your workout to track your distance. 3.

10. Get moving and start raising money for your charity!

1. Pledging is a pita, I won't try that again; miles track inaccurately by a lot; and if it glitches while trying to share, (which is what sponsors want us to do), you're out of luck.. One try, and if it doesn't work, too bad.

2. I have uninstalled & reinstalled 4 times now.):The app records how many miles you walk, run or bike, then the miles are donated to the charity you pick.

3. I told them it works fine for "Outdoor Walk", so why wouldn't it work for any other function? No response.

4. So you can walk 7 miles, open your email or camera, close all apps, and your 7 miles is gone.

5. if you're going to exercise, why not help a charity at the same time? My frustration is that the app will not track accurately if you open something else on your phone.

6. The only function that works anymore is "Outdoor Walk." I contacted them about this and they told me my GPS isn't working correctly.

7. It's not accurate..I walk 5 miles and it records 7.

8. Nothing has changed on my end Samsung Galaxy S7, current android operating system and my fitbit is working just fine so it's not my phone GPS either.

9. Then when I finish, i go to save but when I click the app from my open windows it reads "recovering workout" and then resets to 0.00! I lost an entire marathon because of this.

10. With motion detection, as in Google Fit and other apps, this would probably be very useful, but it isn't a good app yet.I'd love to give this app 5 stars, but I can't.

11. Are you kidding me? Why not just fix your app!!When I first started using the app about 4 years ago it was great, as it tracked all rides and runs without issue.

1. Fix Charity Miles Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Charity Miles: Restarting the app will resolve most errors.
2. Update the Charity Miles App. Here is how:
   1. On Android goto PlayStore » Search for "Charity Miles" » Open Charity Miles: Walking & Runni » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Charity Miles » click "UPDATE".
3. Clear Charity Miles: Walking & Runni app cache: Clearing cached data will force your app to retrieve the latest data directly from Charity Miles servers.
   1. On Android, goto Settings » Apps » Select "Charity Miles: Walking & Runni" » click Storage » click "Clear Cache".
4. Check Charity Miles app permissions. If any of these permissions required to use your device's features are disenabled, Charity Miles might not work.
5. Uninstall and reinstall Charity Miles. If nothing else has worked, completely uninstall Charity Miles then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Charity Miles not working

2. Fix Charity Miles Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Charity Miles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Charity Miles not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Charity Miles may not be able to connect to the Internet when running in the background.