Published by DoctorDip

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Why should I report an Issue with Dental Coach - White smile and?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DoctorDip to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dental Coach - White smile and image 1 contact Dental Coach - White smile and image 2

Dental Coach Customer Insights

1. Also when I first left a review abt not getting my reminders I set to have at a certain time and when it was true and now I'm getting notifications not even just at the set time but also at daytime!! I'm sorry I hate the notifications at day time cuz I'm a night time teeth brusher :/ still using clock timer for that tbhI have been looking for a teeth brushing app to essentially log what I do daily, so this app should be really good for that.

2. I do feel like it's missing some things like add a way to spend your points on things, have competitions with people, learn about your teeth and tips etc...I think there more room for improvements maybe add in notes and us adding in ways to keep our teeth healthy as part of points ect...I installed this app because it has everything I've been looking for in a tooth and mouth care app.

3. If I was just going to log ahead of time because I knew I was going to floss or brush then I wouldn't need this app right? Please add an edit feature thank you.It works but is set up for American timings with regards to the weekly reset.

4. The only thing I have a problem with is if you click on a brush reminder notification, it takes you right to the brush timer and starts the timer, no warning, no time to get prepared, nothing.

5. The only CON of the app is that if you brush your teeth offline, when you go online, it doesn't count your brush and doesn't let you tap the (e.g. Morning Brush) for three hours.

6. If you want to remember to brush your teeth, and brush them good I recommend this app.

7. For me, only things I would love this app to had are: Linger teeth brushing timer and and a lifetime performance dashboard graph.

8. Now looking for a UK based app to help me with my routine as don't want to be discouraged every week by this flaw.Using this app for the 4th day so far and honestly, nothing could keep my teeth cleaning habit more consistent and enjoyable as this app.

9. I love how it times you when you brush your teeth and reminds you to brush every part.

10. You can set reminders to brush your teeth, and to change your toothbrush.

11. My nighttime brush and floss has just been logged as a morning brush and floss.

Steps to Troubleshoot & Fix Dental Coach Issues

1. Fix Dental Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dental Coach: Restarting the app will resolve most errors.
  2. Update the Dental Coach App. Here is how:
    1. On Android goto PlayStore » Search for "Dental Coach" » Open Dental Coach - White smile and » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dental Coach » click "UPDATE".
  3. Clear Dental Coach - White smile and app cache: Clearing cached data will force your app to retrieve the latest data directly from Dental Coach servers.
    1. On Android, goto Settings » Apps » Select "Dental Coach - White smile and" » click Storage » click "Clear Cache".
  4. Check Dental Coach app permissions. If any of these permissions required to use your device's features are disenabled, Dental Coach might not work.
  5. Uninstall and reinstall Dental Coach. If nothing else has worked, completely uninstall Dental Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dental Coach not working


2. Fix Dental Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dental Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dental Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dental Coach may not be able to connect to the Internet when running in the background.

Reported Issues