Contact E-PASS Toll App Customer Service

Why should I report an Issue with E-PASS Toll App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Central Florida Expressway Authority to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now Florida drivers can also use the E-PASS Toll app to pay a Pay By Plate toll invoice from the Central Florida Expressway Authority.

2. The E-PASS Toll app is the smart solution for E-PASS customers to manage their E-PASS prepaid toll account.

3. Download the free E-PASS Toll app today to seamlessly manage your E-PASS account or pay a toll invoice from the palm of your hand.

1. Because I couldn't add the rental vehicle, I paid the toll twice - once with the transponder, and once via the rental company, because the license plate on the rental was not associated with the payment via transponder.I enjoy the E-Pass toll app because I have the option of saving close to 50% off toll prices.

2. I've already updated the app but it still seems to have difficulty with the simple things like it's customers being able to easily log in and make their payments.AVOID USING EPASS! THEY ARE TOTAL CROOKS! But what do you expect from a Florida run company?! I ended up paying over $20 in tolls for the people who rented the car after me because I had made a mistake but the Customer Service at Epass would not help me fix it or ever care about the situation.

3. You save time and money , and they even have a free option of just putting a sticker, unless you travel from state to state, they also have the transponder option that works in multiple States.

4. Since I have 2 cars but only drive 1 at a time, I just take the transponder with me and change the plate info.

5. We use our transponder in rental vehicles, in addition to our own vehicle.

6. After I reset my password and logged into the website, I tried to login to the app but it states wrong username/password.

7. ETA: Per the response from the developer - No, there is no way to simply add another vehicle without ordering an additional transponder.

8. I got this because it indicated that a single transponder could be moved from one vehicle to another, as when renting a car.

9. Now that I know this, by getting account through website, I no longer am eligible for the half off toll amount do.

10. I was able to edit my vehicle and add more details (make,model, and year).

11. I like that you can automatically add money if it goes below a certain amount so you don't have to worry about balance for long distance trips.The people on the phone were fantastic, but the app stinks.

1. Fix E-PASS Toll App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart E-PASS Toll App: Restarting the app will resolve most errors.
2. Update the E-PASS Toll App App. Here is how:
   1. On Android goto PlayStore » Search for "E-PASS Toll App" » Open E-PASS Toll App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E-PASS Toll App » click "UPDATE".
3. Clear E-PASS Toll App app cache: Clearing cached data will force your app to retrieve the latest data directly from E-PASS Toll App servers.
   1. On Android, goto Settings » Apps » Select "E-PASS Toll App" » click Storage » click "Clear Cache".
4. Check E-PASS Toll App app permissions. If any of these permissions required to use your device's features are disenabled, E-PASS Toll App might not work.
5. Uninstall and reinstall E-PASS Toll App. If nothing else has worked, completely uninstall E-PASS Toll App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing E-PASS Toll App not working

2. Fix E-PASS Toll App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make E-PASS Toll App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to E-PASS Toll App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, E-PASS Toll App may not be able to connect to the Internet when running in the background.