Published by Zen Labs Fitness on Sep 3, 2024

Report an issue with Half Marathon Trainer 13.1 21K.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Half Marathon Trainer 13.1 21K?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zen Labs Fitness to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Half Marathon Trainer 13.1 21K image 1 contact Half Marathon Trainer 13.1 21K image 2

Half Marathon Trainer 13.1 21K Customer Insights

1. - When I tap 'send feedback' it's deeplink opens my WhatsApp offering me to send the app to a friend (?!) Which is the opposite of giving get feedback - I regret paying for this app.Ok. It is functional however the tracker tracks me different mileage and different routes when I run the exact same route day after day.

2. I already paid for the membership, but it is not worth it if I have to hold my heavy phone when training.The app is great when it comes to tracking and your way to a marathon and the live voice that i hear through my headphones is a great feature.

3. I will look for a better ap.Wish you could customize beeps... I don't like words, so beeps work well but when you lose count of what run you're on (which is what I want to do) when the cooldown hits I start running again instead of stopping.

4. Loved the app and used it for my first half marathon, but now that I got a new phone, they want to charge me a subscription fee after I purchased the app almost 2 years ago.

5. Just invest in a timer because that is the only function that actually works properly within the app.I downloaded this app based on recommendations online, and went for a subscription for the music etc.

6. I doubt that the actual mileage is correct so I would not use it as a tracker for PR's by any means which sucks because runners want to know their times and mileage.

7. They sent me a code so that I could see every workout again! 😊After using this app consistently since 2017 I took a break from running post pandemic.

8. - when I leave the app during a run to open spotify, I reopen the app and it reloads the whole thing and pauses my music.

9. Also, I have be instructed to uninstall and reinstall app, update app, etc to try to correct issues, which deletes ALL progress.

10. Do a little research, there are good alternatives that offer free programs and/or light ad support.

11. It's really too bad, I loved the app before.I like the training, but it is not available on Samsung watch.

Steps to Troubleshoot & Fix Half Marathon Trainer 13.1 21K Issues

1. Fix Half Marathon Trainer 13.1 21K Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Half Marathon Trainer 13.1 21K: Restarting the app will resolve most errors.
  2. Update the Half Marathon Trainer 13.1 21K App. Here is how:
    1. On Android goto PlayStore » Search for "Half Marathon Trainer 13.1 21K" » Open Half Marathon Trainer 13.1 21K » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Half Marathon Trainer 13.1 21K » click "UPDATE".
  3. Clear Half Marathon Trainer 13.1 21K app cache: Clearing cached data will force your app to retrieve the latest data directly from Half Marathon Trainer 13.1 21K servers.
    1. On Android, goto Settings » Apps » Select "Half Marathon Trainer 13.1 21K" » click Storage » click "Clear Cache".
  4. Check Half Marathon Trainer 13.1 21K app permissions. If any of these permissions required to use your device's features are disenabled, Half Marathon Trainer 13.1 21K might not work.
  5. Uninstall and reinstall Half Marathon Trainer 13.1 21K. If nothing else has worked, completely uninstall Half Marathon Trainer 13.1 21K then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Half Marathon Trainer 13.1 21K not working


2. Fix Half Marathon Trainer 13.1 21K Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Half Marathon Trainer 13.1 21K be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Half Marathon Trainer 13.1 21K not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Half Marathon Trainer 13.1 21K may not be able to connect to the Internet when running in the background.

Reported Issues