Published by British Airways plc

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Why should I report an Issue with BA4You?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of British Airways plc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BA4You Customer Insights

1. Perhaps in a few months or years we will see it working properly, but being something which is supposed to help staff, i doubt it.I have read every review and I'm surprised their is no sign of improvement... been trying to access staff travel on my phone.

2. please fix it.too gud..very handy and accuratedownloaded it again, hoping that it would work better after being released sometime ago but no, still white screen after white screen.

3. JUNK.As with most things this company does, its useless at the moment, it doesnt go further than the log in screen.

4. ToshAbysmal.rubbishStaff Travel doesn't work on Android.

5. white screen after white screen.

6. complete let downAfter an update, CMG link still doesn't work.

7. Now sign in to just a white page.

8. dont make an app unless it works fine on both android and ios.

9. on my iPhone it just works fine.

10. No surprise there though.Has never worked.

Steps to Troubleshoot & Fix BA4You Issues

1. Fix BA4You Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BA4You: Restarting the app will resolve most errors.
  2. Update the BA4You App. Here is how:
    1. On Android goto PlayStore » Search for "BA4You" » Open BA4You » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BA4You » click "UPDATE".
  3. Clear BA4You app cache: Clearing cached data will force your app to retrieve the latest data directly from BA4You servers.
    1. On Android, goto Settings » Apps » Select "BA4You" » click Storage » click "Clear Cache".
  4. Check BA4You app permissions. If any of these permissions required to use your device's features are disenabled, BA4You might not work.
  5. Uninstall and reinstall BA4You. If nothing else has worked, completely uninstall BA4You then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BA4You not working


2. Fix BA4You Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BA4You be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BA4You not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BA4You may not be able to connect to the Internet when running in the background.

Reported Issues

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