Contact Hubble Connected Customer Service

Why should I report an Issue with Hubble Connected for Motorola?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hubble Connected to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. and for some reason Motorola decided that even if you get another camera that's slightly newer it won't connect to the same monitor you have to use two separate monitors and a separate app if you want to use your phone.

2. After updating the app and the camera software, a few reboots of both phone and monitor, and reselecting the timezone, I finally got the app showing the right time and temp.

3. I'm completely connected and yet still have problems connecting to my camera! When it finally does connect, it's out 2 seconds later "getting the stream" and for way too long! Been trying to look now for 20 minutes.

4. Most of the time, it will not connect with the camera even though everything is set up and it was working properly an hour before that ("Camera status change failed").

5. Also, when you minimize the camera to open another app, the app automatically disconnects and displays an error.For an app that is designed to go with a baby monitor I am very disappointed with the fact that the app constantly resets the sensor settings.

6. the system is clunky and Motorola doesn't seem to care about some of the camera models it has.It took two days for the camera update in the app to stop failing and I guess finally update it.

7. Horrible experience.My Motorola camera and monitor are actually pretty good if you're using them in sync.

8. Off to find a better server.Just barely bought this monitor and downloaded the app at the end of August and everything worked great! After the 9/13 update it will never connect for more than a few seconds if at all.

9. Sometimes the app doesn't connect to the camera or half the frame is blurred.

10. It takes a while to re-pair, it takes a long time to connect when turning it on again, and can often lose connection while streaming.

11. Since our camera comes with a wireless monitor, this isn't too bad.

1. Fix Hubble Connected Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hubble Connected: Restarting the app will resolve most errors.
2. Update the Hubble Connected App. Here is how:
   1. On Android goto PlayStore » Search for "Hubble Connected" » Open Hubble Connected for Motorola » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hubble Connected » click "UPDATE".
3. Clear Hubble Connected for Motorola app cache: Clearing cached data will force your app to retrieve the latest data directly from Hubble Connected servers.
   1. On Android, goto Settings » Apps » Select "Hubble Connected for Motorola" » click Storage » click "Clear Cache".
4. Check Hubble Connected app permissions. If any of these permissions required to use your device's features are disenabled, Hubble Connected might not work.
5. Uninstall and reinstall Hubble Connected. If nothing else has worked, completely uninstall Hubble Connected then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hubble Connected not working

2. Fix Hubble Connected Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hubble Connected be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hubble Connected not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hubble Connected may not be able to connect to the Internet when running in the background.