Published by Hubble Connected

Report an issue with Motorola Hubble Home.
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Why should I report an Issue with Motorola Hubble Home?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hubble Connected to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Motorola Hubble Home Customer Insights

1. Not worth it, planning on returning it and buying a different brand.Like others before me, takes forever to connect, difficult to pair, one cam failed and had to do a," Hard reset," one of those did bits they tell about later, the procedure... cam came back for a few days then went off line and cant get it to come up even after several attempts; tech support, ignors.

2. What's the point of having a security camera that Doesn't bloody work, AND !!!!!!! THEY WANT YOU TO PAY FOR IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Tried both this and hubble for Motorola, must be a junkie camera, constantly goes offline, charging it daily, misses people coming and going, waste of money.

3. Right now my other two went down, my Android phone has the app, but now two computers cant see the camers,The camera works fine if I'm using the baby monitor it came with.

4. Junk camera..junk app!I actually had no experience with these types of cameras and i found this to be very easy to install and connect.

5. Absolute rubbish Cannot connect ,constantly crashes, enter a valid email address not recognised despite being registered, ,,,this us the worst app.

6. I tried to connect the camera to WiFi and it won't connect.

7. I will be taking it back todayCan't even get verification code sent or connect with a social media apps.

8. Should be expected, I guess...Never able to pair cameras to wifi... always dropping its connection for setup.

9. ( I have the strongest WiFi and 300 meg fibre ) night view might as well not exist it's so pixelated.

10. very disappointed with this appTotal rubbish product due to these useless apps.

11. I have a note 10+ so my phone isn't the problemPretty good system and service when I purchased initially.

Steps to Troubleshoot & Fix Motorola Hubble Home Issues

1. Fix Motorola Hubble Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Motorola Hubble Home: Restarting the app will resolve most errors.
  2. Update the Motorola Hubble Home App. Here is how:
    1. On Android goto PlayStore » Search for "Motorola Hubble Home" » Open Motorola Hubble Home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motorola Hubble Home » click "UPDATE".
  3. Clear Motorola Hubble Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Motorola Hubble Home servers.
    1. On Android, goto Settings » Apps » Select "Motorola Hubble Home" » click Storage » click "Clear Cache".
  4. Check Motorola Hubble Home app permissions. If any of these permissions required to use your device's features are disenabled, Motorola Hubble Home might not work.
  5. Uninstall and reinstall Motorola Hubble Home. If nothing else has worked, completely uninstall Motorola Hubble Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Motorola Hubble Home not working


2. Fix Motorola Hubble Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Motorola Hubble Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Motorola Hubble Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Motorola Hubble Home may not be able to connect to the Internet when running in the background.

Reported Issues