Contact Marc Jacobs Connected Customer Service

Why should I report an Issue with Marc Jacobs Connected?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fossil Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The watch is useless if i cant log in so it might get returned.This is truly an amazing watch and app, is better than I expected? I thought it would be boring, and I will get all these different updates about my body, and how I need to do this and do that to be more healthier? It actually is all of that but at the same time pretty coolI love my watch, but since I started wearing it I've notice that I'm having an allergic reaction to it.

2. All in all it's a great watch it does everything listed that an original watch doesn't.Cant login or signup, the app keep asking for stronger signals, even when using wifi of cell network.

3. Cute watch but needs updates to make it comparable to Fitbit, etc.😟I am loving the Marc Jacobs Riley Hybrid, I haven't had any issues with software and can still have a classic looking watch with technology.

4. Notifications and Alarms in app trigger watch to vibrate for a very peaceful way to wake & get your attn while being discrete is handsThe caloric activity seems way off.

5. i expected that and all this watch is is a remote to your smart phone and tells the obvious, time.

6. Cant login and signup.I cannot sign up in any options as always ahowing error even using network or wifi.

7. i was expecting a smart watch which i thought i read when i was reviewing to buy.

8. Love the look at watch and the app is amazingUnable to sign up or log in regardless of the connection that I change it to.

9. i am very disappointed the only thing i like about it is that its white and the rose gold buttons.On wifi or cell network the app keeps saying There was a problem ..... with a stronger signal.

10. The watch is practically unusable without the appthis watch description was deceitful.

11. Now the watch cannot be used as cannot set.

1. Fix Marc Jacobs Connected Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marc Jacobs Connected: Restarting the app will resolve most errors.
2. Update the Marc Jacobs Connected App. Here is how:
   1. On Android goto PlayStore » Search for "Marc Jacobs Connected" » Open Marc Jacobs Connected » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marc Jacobs Connected » click "UPDATE".
3. Clear Marc Jacobs Connected app cache: Clearing cached data will force your app to retrieve the latest data directly from Marc Jacobs Connected servers.
   1. On Android, goto Settings » Apps » Select "Marc Jacobs Connected" » click Storage » click "Clear Cache".
4. Check Marc Jacobs Connected app permissions. If any of these permissions required to use your device's features are disenabled, Marc Jacobs Connected might not work.
5. Uninstall and reinstall Marc Jacobs Connected. If nothing else has worked, completely uninstall Marc Jacobs Connected then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marc Jacobs Connected not working

2. Fix Marc Jacobs Connected Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marc Jacobs Connected be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marc Jacobs Connected not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marc Jacobs Connected may not be able to connect to the Internet when running in the background.