Contact Hubble Connect Customer Service

Why should I report an Issue with Hubble Connect for VerveCam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hubble Connected to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. • Video recording support up to QHD (2.

1. The camera itself works for me, but the one my husband uses is set to time lapse and guess what? We can't switch that off.With the last update now I'm able to connect successfully to the cam without errors, so that's an improvement on previous version (also my phone's been recently updated to android Pie, it's a Samsung S8+) However, there are still some issues I'm experiencing, mainly because it asks me to update cam's firmware before using it, when I do so the app crashes.

2. I like the camera but not the service in the app.What a desaster! Not able to connect VerveCam+ with App on an Android 9 phone, not able to update firmware, not able to find any support on listed urls in manual, not able to find any support on hubbleconnected.

3. Somewhat small, in my tests it has recorded about ~1h30m of video in its highest (~2.5K) resolution, and only stopped recording because my microsd card had run out of space (I put in a 16GB card, but the camera only supports up to 32GB the manual says).

4. And there's no any way to make the app useful, it constantly lags and crashes.totally useless, for apps like this one, gplay must have a minus star rating option, camera takes forever to connect if connect and then crashes.

5. But the good part stops here You may connect to the camera with either Bluetooth or Wifi.

6. It is sure to support any embeddable http server with any rudimentary interface that would be less worse than this.As I understood it, the app was designed to control camera settings and to actually remote control the camera.

7. Whenever I set the camera to record with the buttons as the app is worse than useless, it starts recording at the highest resolution.

8. But the app first connects to the Camera via Bluetooth, and then asks you to set your smartphone wifi network to the camera access point.

9. The power button, when held, turns the camera on or off, and if you press it you can change from video to photos to livestream (I didn't even try this last one).

10. Whenever you give up and connect to it via wifi only, it opens a clunky menu, with user interface colours that on my smartphone (Moto Z3 play, Android 9) were a dark font with dark background.

11. APP is useless, the camera obviously useless because you can't control it, 16 emails unanswered by support.

1. Fix Hubble Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hubble Connect: Restarting the app will resolve most errors.
2. Update the Hubble Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Hubble Connect" » Open Hubble Connect for VerveCam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hubble Connect » click "UPDATE".
3. Clear Hubble Connect for VerveCam app cache: Clearing cached data will force your app to retrieve the latest data directly from Hubble Connect servers.
   1. On Android, goto Settings » Apps » Select "Hubble Connect for VerveCam" » click Storage » click "Clear Cache".
4. Check Hubble Connect app permissions. If any of these permissions required to use your device's features are disenabled, Hubble Connect might not work.
5. Uninstall and reinstall Hubble Connect. If nothing else has worked, completely uninstall Hubble Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hubble Connect not working

2. Fix Hubble Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hubble Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hubble Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hubble Connect may not be able to connect to the Internet when running in the background.