Published by blackriver GPS ride tracker for cycling

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Why should I report an Issue with Ride Spot by PeopleForBikes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of blackriver GPS ride tracker for cycling to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ride Spot by PeopleForBikes

1. Download Ride Spot now to find great routes, find fellow riders, track your rides and share your stories.

2. Search curated routes from local affiliates like bike shops, advocacy groups and clubs as well as routes from other local riders.

3. Riders can easily find safe and fun routes, track their rides, add stories and photos and then share.

4. View rides and routes from other riders, bike shops and other affiliates.

5. Find and follow your friends, other riders and great cycling storytellers.

6. Search local routes, events and challenges to ride.

7. PeopleForBikes, the brightest voice in bicycle advocacy in America, created Ride Spot to reduce barriers to riding and inspire you to ride!

8. Discover upcoming rides and exciting route-based Challenges sponsored by local businesses.

9. See and share the whole story of every great ride.

10. Ride Spot is a source of cycling inspiration.

11. We’ve made it easier than ever to find the right routes for you.

Ride Spot Customer Insights

1. Any time my screen turns off it stops recording, anytime I want to take a picture it stops recording, anytime I take a phone call, yup you guessed it, it stops recording and there's no way to import ride data from a GPS bicycle computer into the app, I tried to sync them together via Bluetooth but the app never finds it.

2. Doesn't matter if I am at home, at work or a local wi-fi Hotspot, it won't connect.How do I upload a ride from Strava or any other app to Ride Spot? Completed a ride today but can't upload.

3. Please at least add an option to upload data from Strava.It's great when it works, but it doesn't always work.

4. I don't think it's able to find my Tacx (shrug) It doesn't seem to sync back on other health apps, or strava.

5. Soooo it's a no for me, and thats a shame, because I was excited one I saw the number of challenges.This app forces me to keep the screen on while I'm on my ride even when I set permissions as it instructs.

6. And I did not use Ride Spot to log my miles.Update. App is now working as expected after following what the developer recommend.

7. As an example how many miles I have biked this year without having to open up all of the maps and add them together manually.This used to work as expected, but recently I get "rides" that don't really track.

8. Looking forward to using this all the time I wanted to compare it with the Strava app at the same time and the Strava app had me at 4.0 miles but your app had me at 1.0 Mi for 1 minute and a pace of 97 mph.

9. Why not this one? The challenges idea is cool, but I've signed up for few and recorded rides, but they are not being marked as counting towards challenges.

10. It's not ready, it's cool to see and join challenges (can be done on strava), it's cool to challenge friends (strava).

11. Other apps (Polar, Strava) can be set to "spy on me when app is running" and will work in the background.

Steps to Troubleshoot & Fix Ride Spot Issues

1. Fix Ride Spot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ride Spot: Restarting the app will resolve most errors.
  2. Update the Ride Spot App. Here is how:
    1. On Android goto PlayStore » Search for "Ride Spot" » Open Ride Spot by PeopleForBikes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ride Spot » click "UPDATE".
  3. Clear Ride Spot by PeopleForBikes app cache: Clearing cached data will force your app to retrieve the latest data directly from Ride Spot servers.
    1. On Android, goto Settings » Apps » Select "Ride Spot by PeopleForBikes" » click Storage » click "Clear Cache".
  4. Check Ride Spot app permissions. If any of these permissions required to use your device's features are disenabled, Ride Spot might not work.
  5. Uninstall and reinstall Ride Spot. If nothing else has worked, completely uninstall Ride Spot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ride Spot not working


2. Fix Ride Spot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ride Spot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ride Spot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ride Spot may not be able to connect to the Internet when running in the background.

Reported Issues