Published by The Saudi National Bank (SNB) on Oct 26, 2023

Report an issue with SNB AlAhli Aqar.
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Why should I report an Issue with SNB AlAhli Aqar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Saudi National Bank (SNB) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SNB AlAhli Aqar

1. At the Saudi National Bank, we strive to provide the best digital experience for our clients in order to carry out their banking interactions digitally.

2. The Aqar AlAhli Mobile App enables customers to apply for residential finance anytime and from anywhere, without the need to visit a branch.

SNB AlAhli Aqar Customer Insights

Steps to Troubleshoot & Fix SNB AlAhli Aqar Issues

1. Fix SNB AlAhli Aqar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SNB AlAhli Aqar: Restarting the app will resolve most errors.
  2. Update the SNB AlAhli Aqar App. Here is how:
    1. On Android goto PlayStore » Search for "SNB AlAhli Aqar" » Open SNB AlAhli Aqar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SNB AlAhli Aqar » click "UPDATE".
  3. Clear SNB AlAhli Aqar app cache: Clearing cached data will force your app to retrieve the latest data directly from SNB AlAhli Aqar servers.
    1. On Android, goto Settings » Apps » Select "SNB AlAhli Aqar" » click Storage » click "Clear Cache".
  4. Check SNB AlAhli Aqar app permissions. If any of these permissions required to use your device's features are disenabled, SNB AlAhli Aqar might not work.
  5. Uninstall and reinstall SNB AlAhli Aqar. If nothing else has worked, completely uninstall SNB AlAhli Aqar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SNB AlAhli Aqar not working


2. Fix SNB AlAhli Aqar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SNB AlAhli Aqar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SNB AlAhli Aqar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SNB AlAhli Aqar may not be able to connect to the Internet when running in the background.

Reported Issues