Published by Actofit Developers on Jul 31, 2024

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Why should I report an Issue with ActoFit Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Actofit Developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ActoFit Health

1. The calorie counter of this weight loss workout app helps you lose weight and get fit with health data, fitness trackers and expert diet plan.

2. Actofit is a health and fitness app that offers weight loss diet plans and personal trainers.

3. Trusted by health care leaders such as Manipal, Medanta, along with guidance from some of the best healthcare professionals, allows Actofit to combine the latest medical science and technology to offer the best in fitness and weight loss solutions.

4. Lose weight with a personal diet plan to boost immunity and achieve health and fitness goals.

5. This weight loss trainer app is known for diet plan weight loss with thousands of people experiencing fitness transformations. 1.

6. This diet app also has daily challenges with friends to improve fitness and lose weight.

7. Let your calorie counter, diet chart and nutrition calculator guide you towards your fat loss goals.

8. Actofit creates a diet chart and meal planner from your health and BMI data so you know exactly how to diet and exercise. 2. 3.

9. Start your weight loss journey today and use your calorie counter to track your progress.

10. Join the community of 1million users who have lost weight and gained confidence with our award best health products.

11. Smart devices: Smart Scale and Smart Watch does the smart work by tracking 12+ body metrics and rendering insights like heart rate variability, sleep monitoring – all metrics on dashboard. 5.

ActoFit Health Customer Insights

1. Very bad.DONOT PURCHASE THIS SCALE!! This was best smart scale app before latest update! Latest update has improved UI but what's the use when mobile itself won't connect to the app?! Tried connecting manually through Bluetooth menu, its clearly showing rejected by device!! Dumb app, worst experience.

2. Big issue is connectivity.The app was working fine till last year, after the update the app is having issues with connecting to the smart scale app and there are reading errors as well.

3. Can't connect to the scale.. colors are hideous but more importantly data logging and understanding has become terrible! Why would you ruin something which works!?I was using this for the last 3 years.

4. It goes to the selection screen and shows my smart scale device, but when I click on the device, the scale is still not connected.

5. NO HELP FROM CUSTOMER CARE TOO! Without app connection this wil become normal weigh scale.Actofit can be called a scam.

6. Earlier there was option to choose time frame based on which graph used to be displayed, now only set amount of data can be seen in a graph at a time, also earlier graph was better to look at.

7. There is massive difference between the readings when I select compare previous reading option.

8. Do I need to believe that the consistency of the device is gone?I am using this app since 2020.

9. The UI is complicated now, as there is no option visible to switch to different user for measure your readings.

10. I guess they have paid their bill to cloud provider & in process of going bankruptIt always shows smartscale is not connected.

11. Now it's just a machine which shows weight no use of smart scalAs a user of your most premium products.

Steps to Troubleshoot & Fix ActoFit Health Issues

1. Fix ActoFit Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ActoFit Health: Restarting the app will resolve most errors.
  2. Update the ActoFit Health App. Here is how:
    1. On Android goto PlayStore » Search for "ActoFit Health" » Open ActoFit Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ActoFit Health » click "UPDATE".
  3. Clear ActoFit Health app cache: Clearing cached data will force your app to retrieve the latest data directly from ActoFit Health servers.
    1. On Android, goto Settings » Apps » Select "ActoFit Health" » click Storage » click "Clear Cache".
  4. Check ActoFit Health app permissions. If any of these permissions required to use your device's features are disenabled, ActoFit Health might not work.
  5. Uninstall and reinstall ActoFit Health. If nothing else has worked, completely uninstall ActoFit Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ActoFit Health not working


2. Fix ActoFit Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ActoFit Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ActoFit Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ActoFit Health may not be able to connect to the Internet when running in the background.

Reported Issues