Published by Achieva Credit Union on Sep 10, 2024

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Why should I report an Issue with Achieva Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Achieva Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Achieva Credit Union

1. Using the Achieva Credit Union Mobile banking app, our members can view account balances, transaction history, transfer money, pay bills, and easily locate our nearest branches and ATMs. Plus much more!

Achieva Credit Union Customer Insights

1. On website you get the "404 Error Page Not Found" for Zelle & the contact page is useless, it doesn't work either.

2. Dont download it just save space on your phone and use the website until they fix this horrific app.This app is functional and very helpful, but recently it has not been subtracting the pending payments from the total available amount, despite it saying the pending payments are included.

3. When I open the app, a blank page appears and then...nothing. A "force stop" doesn't help, restarting phone, or uninstalling and reinstalling didn't help.

4. Only way to access my account now is via web browser, which is seriously annoying.When the new interface / update was rolled out to the public, some APIs failed which caused the customers (myself included) to not be able to sign into their account.

5. I have to hit the back button in order to deselect the field to make it stop jittering and allow me to loginEver since the update it takes almost 20-30 attempts to login.

6. I now live out of the area and a must have a well working mobile deposit feature.Something is seriously wrong after the most recent update.

7. I called the bank and they assisted, but the app doesn't work well at all.

8. I thought I was the only one having issues, but in reviewing the postings here it seems that none of us can get zelle to work.

9. Doesn't matter if I'm on wifi or data - doesn't work anymore.

10. The bank / credit union as a whole, I give it 10 stars.The app barely opens lately what is happening with this app.

11. Please push the last update with fixes or push the older version that actually worked.

Steps to Troubleshoot & Fix Achieva Credit Union Issues

1. Fix Achieva Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Achieva Credit Union: Restarting the app will resolve most errors.
  2. Update the Achieva Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Achieva Credit Union" » Open Achieva Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Achieva Credit Union » click "UPDATE".
  3. Clear Achieva Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Achieva Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Achieva Credit Union" » click Storage » click "Clear Cache".
  4. Check Achieva Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Achieva Credit Union might not work.
  5. Uninstall and reinstall Achieva Credit Union. If nothing else has worked, completely uninstall Achieva Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Achieva Credit Union not working


2. Fix Achieva Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Achieva Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Achieva Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Achieva Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues