Published by nicemir.com

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with My Back?



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Why chat with our AI My Back Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of My Back.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Thanks for this app.Very very niceGood app bestI've been practicing yoga for 6 years..... I love these exercises' for a great morning wakeup! Two suggestions, when running a sequence, put a 5 or 10 second break between exercises to allow the student to get into position.

2. This app made my body young again tho & I do what I want again! My L3-L5 were fused 12 yrs ago (DD hit me head on @115mph) so my S.I. joint got overused to make up for lack of mobility.

3. I used ab app too.Best one available I consulted with my orthopedic Dr he recommended me same set of exercise for my everlasting back pain and believe me this application has done miracle for me.

4. This app has the same exercises as P.T., got me off meds, & I'm looking for work again, after 2 yrs! Thank you! TRY IT.

5. Cheers:-)Looks promising in terms of exercises but crashes whenever I try to access statistics.

6. Could have done with a little more quality control before publishing.2-3 times a week and the sitting work in the office is compensated.

7. Easily understood and effective exercises that can be done almost anywhereWow! Incredible.

8. other than these minor glitches, over all it is very good.A reviewer said this is for old farts.

9. Keep up the good work.

10. Also on a couple of video shots the instructor moves out of the frame.

11. This is same thing I have been doing with my physiotherapist.

Steps to Troubleshoot & Fix My Back Issues

1. Fix My Back Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Back: Restarting the app will resolve most errors.
  2. Update the My Back App. Here is how:
    1. On Android goto PlayStore » Search for "My Back" » Open My Back » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Back » click "UPDATE".
  3. Clear My Back app cache: Clearing cached data will force your app to retrieve the latest data directly from My Back servers.
    1. On Android, goto Settings » Apps » Select "My Back" » click Storage » click "Clear Cache".
  4. Check My Back app permissions. If any of these permissions required to use your device's features are disenabled, My Back might not work.
  5. Uninstall and reinstall My Back. If nothing else has worked, completely uninstall My Back then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Back not working


2. Fix My Back Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Back be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Back not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Back may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!