Published by Sebastian Kemper on Jul 19, 2024

Report an issue with 3D Floor Plan | smart3Dplanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 3D Floor Plan | smart3Dplanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sebastian Kemper to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 3D Floor Plan | smart3Dplanner image 1 contact 3D Floor Plan | smart3Dplanner image 2

3D Floor Plan | smart3Dplanner Customer Insights

1. I really wish the developers to add some more options and fix the lag , sometimes it was hard to put windows and doors .I couldn't use the basic tools to create walls/a room on my android phone.

2. If I could actually use the app without it closing every time I try to use the panel on the right, I would have given this a good try.Lacks basic functions like setting functions manually.

3. Home buttons cannot be locked, no option the flip the screen in landscape to avoid hitting the home button panel.

4. Good luck everyone, but I uninstalled it.I had high hopes for this app as an interior designer(not decorator), it had the basics I was really looking for and so I took a chance and purchased the full version.

5. I think maybe this app shouldn't show up in the app store for smartphone-users; you can only use it in landscape position (i.e. with your phone turned horizontally) so I think maybe it's supposed to be for tablets.You can only add a room, door and window.

6. It's really hard to get your walls in place because the lines start out so tiny W/ tiny boxes you have to grab the corners then redirect them to where you want on the page.

7. it's worth mentioning to people but I wouldn't recommend it.I can't figure out most of the basic functions of this app.

8. However when you finally get your walls in place and get them to stay in place, you can create wonderful things if you have the patience.

9. A basic set of instructions to figure out a few of the useless buttons would help.

10. More like a game than what i needed.The app is fine i paid for the extra options, i enjoyed it for few hours , and then , i ran out of options .

11. Its cheap, but the least they could do is give us a few options for furnishing the place.

Steps to Troubleshoot & Fix 3D Floor Plan | smart3Dplanner Issues

1. Fix 3D Floor Plan | smart3Dplanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3D Floor Plan | smart3Dplanner: Restarting the app will resolve most errors.
  2. Update the 3D Floor Plan | smart3Dplanner App. Here is how:
    1. On Android goto PlayStore » Search for "3D Floor Plan | smart3Dplanner" » Open 3D Floor Plan | smart3Dplanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Floor Plan | smart3Dplanner » click "UPDATE".
  3. Clear 3D Floor Plan | smart3Dplanner app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Floor Plan | smart3Dplanner servers.
    1. On Android, goto Settings » Apps » Select "3D Floor Plan | smart3Dplanner" » click Storage » click "Clear Cache".
  4. Check 3D Floor Plan | smart3Dplanner app permissions. If any of these permissions required to use your device's features are disenabled, 3D Floor Plan | smart3Dplanner might not work.
  5. Uninstall and reinstall 3D Floor Plan | smart3Dplanner. If nothing else has worked, completely uninstall 3D Floor Plan | smart3Dplanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3D Floor Plan | smart3Dplanner not working


2. Fix 3D Floor Plan | smart3Dplanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3D Floor Plan | smart3Dplanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3D Floor Plan | smart3Dplanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3D Floor Plan | smart3Dplanner may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer