Contact Postmates Merchant App Customer Service

Why should I report an Issue with Postmates Merchant App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmates Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We also asked postmates drivers to park in front of our store and the APP will still show that we are closed.The order pops up right when the customer orders, a driver hasn't even been assigned sometimes it's a half hour before a driver arrives.

2. Postmates also tags on a lot of back end fees that the merchant doesn't see... thus leaves customers upset and its cringe worthy when they find out you as a store owner don't have insight.

3. Even drivers know their customers serviceis TRASH!Postmates claims we are closed constantly.

4. One answer they often use is that they dont have postmates drivers available but the restaurant 600 feet away who pays for ads is available.

5. Alarm Once for confarmation and once for pick up is good but it makes continuous sound it is really annoying.Worst app I have ever seen, not intuitive at all, lack of options, we had to use it since this is what post mate has but, we all hope something better comes in soon.

6. Using other delivery apps as well and only postmates have problems all the time.

7. Spent over 45 minutes with them just to troubleshoot an update.Not user friendly... there are a lot of features that aren't available on the website version of the portal and vice versa.

8. I cannot rely on a phone operator who does not know my menu to answer questions.

9. When we call postmates support they tend to have different answers everytime.

10. Postmates doesn't even know their own app or how to use it.Keeps alarming which is annoying.

11. We often have to lie about our the time needed to complete an order just to attempt to get drivers at a reasonable time.

1. Fix Postmates Merchant App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Postmates Merchant App: Restarting the app will resolve most errors.
2. Update the Postmates Merchant App App. Here is how:
   1. On Android goto PlayStore » Search for "Postmates Merchant App" » Open Postmates Merchant App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Postmates Merchant App » click "UPDATE".
3. Clear Postmates Merchant App app cache: Clearing cached data will force your app to retrieve the latest data directly from Postmates Merchant App servers.
   1. On Android, goto Settings » Apps » Select "Postmates Merchant App" » click Storage » click "Clear Cache".
4. Check Postmates Merchant App app permissions. If any of these permissions required to use your device's features are disenabled, Postmates Merchant App might not work.
5. Uninstall and reinstall Postmates Merchant App. If nothing else has worked, completely uninstall Postmates Merchant App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Postmates Merchant App not working

2. Fix Postmates Merchant App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Postmates Merchant App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Postmates Merchant App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Postmates Merchant App may not be able to connect to the Internet when running in the background.